customer relationship management - All Faculty - Faculty & Research - Harvard Business School

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Filter Results: (16)

Filter Results: (16)

16 Results

Eva Ascarza

Jill J. Avery

John A. Deighton

John A. Deighton
Emeritus

Frances X. Frei

Frances X. Frei

Ranjay Gulati

Sunil Gupta

James L. Heskett

James L. Heskett
Emeritus

Robert S. Kaplan

Robert S. Kaplan
Emeritus

Rajiv Lal

Das Narayandas

V. Kasturi Rangan

V. Kasturi Rangan
Emeritus

W. Earl Sasser

W. Earl Sasser
Emeritus

Benson P. Shapiro

Benson P. Shapiro
Emeritus

Alvin J. Silk

Alvin J. Silk
Emeritus

John R. Wells

Gerald Zaltman

Gerald Zaltman
Emeritus