Technology & Operations Management

The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation.

Students are trained in various disciplinary areas including operations research, operations management, economics, engineering, and organizational behavior. Doctoral students' research addresses managerially-relevant problems, integrating discipline-based theory with rigorous research methods. Faculty and students work in collaboration with industry partners, giving them a unique perspective on academic research and the ability to test their ideas in the field.

A doctoral student presents her research to members of the faculty.

Prospective students will apply to the PhD in Business Administration and select Technology and Operations management as their area of study. Students work closely with faculty in the Technology and Operations Management unit.

Curriculum & Coursework

Our programs are full-time degree programs which officially begin in August. Students are expected to complete their program in five years. Students typically spend their first two years on course work, at the end of which they take a field exam, and then another three years on dissertation research and writing.

Program Requirements

Research & Dissertation

Students in Technology and Operations Management begin research in the summer preceding their first year by working with an HBS faculty member. Over the first two years in the program, students are encouraged to explore their research interests as they complete relevant coursework. By third year, students are working on dissertation research, and by fourth year, students are launched into a solid research and publication stream, typically developing three publishable papers by the end of the program.

Recent questions students have explored include:

  • examining how employee non-compete agreements affect entrepreneurship and job mobility;

  • improving retailers' sales forecasting using cost-of-sales, inventory levels, and gross margins;

  • how familiarity among team members fosters organizational capabilities among teams;

  • the implications of operations management for investors; and

  • how firms influence service quality and how service affects performance.

Faculty Advising

Students in the Technology & Operations Management program frequently pursue research that is interdisciplinary in nature, often bridging multiple fields within and beyond business. To support this work, students are encouraged to collaborate with tenure-track faculty in the Technology & Operations Management Unit as well as with scholars across Harvard Business School and Harvard University. Technology & Operations Management students commonly work with HBS faculty in units such as Strategy; Organizational Behavior; Entrepreneurial Management; and Business, Government and the International Economy. Many also engage with faculty at the Harvard Kennedy School, Harvard Paulson School of Engineering and Applied Sciences, and the Harvard Economics Department. Reviewing recent dissertation committees can offer insight into how students assemble interdisciplinary advising teams.

My professors are incredibly generous with their time, and the other members of my cohort are consistently engaged and curious.

PhD Candidate, Technology & Operations Management

Kala Viswanathan, PhD Candidate, Technology & Operations Management

Recent Placement

Harvard Business School PhD graduates are in demand for a range of roles in academia, industry, and government. The majority of our graduates enter academia. Others work in industry in economic consulting firms, tech companies, think tanks, or in governmental roles.

Maya Balakrishnan, 2024

Initial Placement: University of Texas at Dallas, Naveen Jindal School of Management, Operations Management Area
Dissertation: Designing Operations to Inspire Trust
Advisors: Kris Johnson Ferreira (Chair), Ryan W. Buell, and Jordan Tong


Caleb Kwon, 2024

Initial Placement: University of Texas at Austin, McCombs School of Business, Information, Risk and Operations Management Department
Dissertation: Essays on Labor Productivity in Retail Stores
Advisors: Ananth Raman (Chair), Antonio Moreno, and Jorge Tamayo


Daniel Yue, 2024

Initial Placement: Georgia Institute of Technology, Scheller College of Business, Information Technology Management Department
Dissertation: Essays on Open Science and Open Software in Firm Innovation
Advisors: Shane M. Greenstein (Chair), Karim R. Lakhani, and Frank Nagle


Ryan Allen, 2023

Initial Placement: University of Washington, Foster School of Business
Update: Brigham Young University, Marriott School of Business
Dissertation: Essays on Data-Driven Product Innovation in Organizations
Advisors: Rory McDonald, Prithwiraj Choudhury, and Gary P. Pisano


Tommy Pan Fang, 2022

Initial Placement: Rice University, Jones Graduate School of Business
Dissertation: Technological Coordination of Platform Ecosystems
Advisors: Feng Zhu, Andy Wu, and Shane M. Greenstein


Grace Gu, 2020

Initial Placement: Boston College, Carroll School of Management
Update: University of Southern California, Marshall School of Business
Dissertation: Essays on Value Creation, Disintermediation, and Platform-Based Strategies
Advisors: Feng Zhu, Shane M. Greenstein, and Marco Iansiti


Raha Imanirad, 2020

Initial Placement: York University, Schulich School of Business
Dissertation: Essays on Emergency Department Physician Performance
Advisors: Ananth Raman, Ryan W. Buell, and Soroush Saghafian


Michelle Kinch, 2020

Initial Placement: Boston University, Questrom School of Business
Update: Dartmouth College, Tuck School of Business
Dissertation: Emotion-sourced Variation in Service Operations
Advisors: Ryan W. Buell, Frances X. Frei, and Alison Wood Brooks


Ohchan Kwon, 2019

Initial Placement: Hong Kong University of Science and Technology (HKUST), Department of Information Systems, Business Statistics and Operations Management
Dissertation: Essays on Entrepreneurship and Human Capital in Knowledge-Intensive Industries
Advisors: Shane M. Greenstein, Prithwiraj Choudhury, and Feng Zhu

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