Creating More Resilient Supply Chains

A conversation with Harvard Business School professor Willy Shih on the risks of global, just-in-time manufacturing and how to create stronger systems. Willy Shih, professor at Harvard Business School, says that the complex, global, and just-in-time manufacturing processes we’ve developed in recent decades are highly susceptible to breakdowns, especially during a global pandemic. He explains why the shortages we’ve seen in 2020 – in goods from toilet paper to appliances – are indicative of a bigger problem and talks through ways can businesses protect themselves and consumers in the future.

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