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Crisis Leadership Lessons from Shackleton, Former Presidents, and Experts from HBS and HKS

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“In the crucible of a crisis, in all that calamity and uncertainty—when those waves are rolling and high, and the winds are strong—leaders get better in these moments.”  This encouraging message was one of many delivered by Nancy Koehn, the James E. Robison Professor of Business Administration at Harvard Business School (HBS), in a recent virtual seminar (pdf) to mayors and municipal leaders around the world.

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