Negotiation Mastery - Across the Table

This short film is about a difficult negotiation between a hotel manager and the housekeeping staff. There are two sides to every story, and understanding the motivations, fears, and desires of the person sitting across the table is critical to reaching a successful outcome. Learn how you can improve your negotiation skills with HBS Online’s Negotiation Mastery course: https://online.hbs.edu/courses/negotiation/