Abstract
In the past 15 years there have been calls within the forecasting literature
for moving beyond the examination of improving forecasting methods to
considering the organizational environment, culture and, the forecasting
process. More recently studies have examined the use of collaborative
forecasting as a key part of a process which has been successfully used in a
civic government setting to improve budget forecasts. Within supply chain
planning processes, the needs for different types of forecasts within the
organization and as a means of communication with partners and stakeholders pose
challenges to a process based on such a time intensive methodology. Can a deeply
participatory forecasting methodology be successfully used as a part of a
demand/supply planning process in a dynamic fast paced supply chain setting? We
examine such a planning process to understand the dynamics that govern its
apparent success.
Leitax (A) (Harvard Business School Case 606-002)