Speaker(s):   Roberto Verganti (Politecnico di Milano, Italy)
Title:                  The Dark Side of Innovation: Management of Design-Driven Innovation in the Italian Design Industry


Abstract

Design-driven innovation (an innovation that involves not only the functionality of a product, but also its form, or better, its language and meaning) is increasingly deemed as a source of competitive advantage in global markets. Many studies have investigated the processes and approaches that can lead to successful design-driven innovation. These studies usually focus on US large companies (e.g., Apple), that adopt a relatively structured approach to Design Management. However, a completely different phenomenon, with a completely different approach to innovation, is also looked at as a landmark in the design world: the Italian Design System. Small enterprises such as Alessi, Artemide, Flos, Kartell have set new routes for the management of design driven of innovation. What are the reasons behind the worldwide success of these Italian companies? Why Italy, that does not rank high in the list of high-tech countries, is cited as a benchmark for design-driven innovation? Ultimately, what lessons about the management of design-driven innovation can be learned from these companies and transferred to corporations overseas?

The seminar will discuss the management of design-driven innovation in Italian companies, with a special focus in the light industry. Roberto will present results of a large research project ("The Italian Design System", awarded the "Compasso d’Oro 2001" the most prestigious design award in Italy) that involved scholars in 17 design schools in Italy, with more than 60 in depth case studies. After having illustrated the peculiar product strategies and product development processes adopted by companies in the Italian Design System, the seminar will stimulate a discussion about which of the singular practices devised by these small enterprises and designers can have value for corporations around the world.

Roberto Verganti is professor of Management of Innovation at the Faculty of Design of Politecnico di Milano and Director of the Master in Strategic Design. At Politecnico he also serves as the Director of the School of Doctoral Programs. A member of the Editorial Board of Journal of Product Innovation Management, Roberto has been visiting HBS in 1997 and has cooperated with Marco Iansiti and Alan MacCormack in their study on flexible product development for internet software.