Negotiation, Organizations & Markets
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- April 2024
- Article
Loneliness and Emotion Regulation in Daily Life
By: Lameese Eldesouky, Amit Goldenberg and Kate EllisThere is a growing understanding that emotion regulation (ER) abilities can be an important buffer for loneliness. However, most of this research is cross-sectional. Thus, it is unknown whether loneliness is associated with ER in momentary evaluations and can predict within-person changes in ER. We addressed these questions through ecological momentary assessment, where 169 Egyptian adults reported their loneliness and ER (social sharing, suppression, reappraisal, positive reframing, rumination) five times daily for 14 days. Loneliness negatively predicted social sharing at the within-person level and positively predicted rumination at the between-person level. However, loneliness was not linked to reappraisal, positive reframing, or suppression at the between or within-person levels. The results indicate that the global associations between loneliness and ER replicate previously established results for social sharing and rumination, but not suppression, reappraisal, or positive reframing in daily life. At the same time, the effects of loneliness on different strategies in daily life depend on whether they are at the within-person or between-person level.
- April 2024
- Article
Loneliness and Emotion Regulation in Daily Life
By: Lameese Eldesouky, Amit Goldenberg and Kate EllisThere is a growing understanding that emotion regulation (ER) abilities can be an important buffer for loneliness. However, most of this research is cross-sectional. Thus, it is unknown whether loneliness is associated with ER in momentary evaluations and can predict within-person changes in ER. We addressed these questions through ecological...
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- April 2024
- Article
Decision Authority and the Returns to Algorithms
By: Hyunjin Kim, Edward L. Glaeser, Andrew Hillis, Scott Duke Kominers and Michael LucaWe evaluate a pilot in an Inspections Department to explore the returns to a pair of algorithms that varied in their sophistication. We find that both algorithms provided substantial prediction gains, suggesting that even simple data may be helpful. However, these gains did not result in improved decisions. Inspectors often used their decision authority to override algorithmic recommendations, partly to consider other organizational objectives without improving outcomes. Interviews with 55 departments find that while some ran pilots seeking to prioritize inspections using data, all provided considerable decision authority to inspectors. These findings suggest that for algorithms to improve managerial decisions, organizations must consider both the returns to algorithms in the context and how decision authority is managed.
- April 2024
- Article
Decision Authority and the Returns to Algorithms
By: Hyunjin Kim, Edward L. Glaeser, Andrew Hillis, Scott Duke Kominers and Michael LucaWe evaluate a pilot in an Inspections Department to explore the returns to a pair of algorithms that varied in their sophistication. We find that both algorithms provided substantial prediction gains, suggesting that even simple data may be helpful. However, these gains did not result in improved decisions. Inspectors often used their decision...
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- 2024
- Book
The Ritual Effect: From Habit to Ritual, Harness the Surprising Power of Everyday Actions
By: Michael NortonOur lives are filled with repetitive tasks meant to keep us on track—what we come to know as habits. Over time, these routines (for example, brushing your teeth or putting on your right sock first) tend to be performed automatically. But when we’re more mindful about these actions—when we focus on the precise way they are performed—they can instead become rituals. Shifting from a “habitual” mindset to a “ritual” mindset can convert ordinary acts from black and white to technicolor. Think of the way you savor a certain beverage, the care you take with a particular outfit that gets worn only on special occasions, the unique way that your family gathers around the table during holidays, or the secret language you enjoy with your significant other. To some, these behaviors may seem quirky, but because rituals matter so deeply to us on a personal level, they imbue our lives with purpose and meaning. Drawing on a decade of original research, Norton shows that rituals play a role in healing communities experiencing a great loss, marking life’s major transitions, driving a stadium of sports fans to ecstasy, and helping us rise to challenges and realize opportunities. Compelling, insightful, and practical, The Ritual Effect reminds us of the intention-filled acts that drive human behavior and create surprising satisfaction and enjoyment.
- 2024
- Book
The Ritual Effect: From Habit to Ritual, Harness the Surprising Power of Everyday Actions
By: Michael NortonOur lives are filled with repetitive tasks meant to keep us on track—what we come to know as habits. Over time, these routines (for example, brushing your teeth or putting on your right sock first) tend to be performed automatically. But when we’re more mindful about these actions—when we focus on the precise way they are performed—they can...
About the Unit
The NOM Unit seeks to understand and improve the design and management of systems in which people make decisions: that is, design and management of negotiations, organizations, and markets. In addition, members of the group share an abiding interest in the micro foundations of these phenomena.
Our work is grounded in the power of strategic interaction to encourage individuals and organizations to create and sustain value (in negotiations, in organizations, and in markets). We explore these interactions through diverse approaches: Although many of us have training in economics, we also have members with backgrounds in social psychology, sociology, and law.
NOM seeks to apply rigorous scientific methods to real-world problems -- producing research and pedagogy that is compelling to both the academy and practitioners.
Recent Publications
Loneliness and Emotion Regulation in Daily Life
- April 2024 |
- Article |
- Personality and Individual Differences
Decision Authority and the Returns to Algorithms
- April 2024 |
- Article |
- Strategic Management Journal
The Ritual Effect: From Habit to Ritual, Harness the Surprising Power of Everyday Actions
- 2024 |
- Book |
- Faculty Research
Negotiating the Gift of Life (B)
- March 2024 |
- Supplement |
- Faculty Research
Negotiating the Gift of Life (A)
- March 2024 |
- Case |
- Faculty Research
Dungeons & Dragons: Repairing Ecosystem Trust
- March 2024 |
- Case |
- Faculty Research
Shanty Real Estate: Sample Classroom Results
- March 2024 |
- Supplement |
- Faculty Research
Choosing and Using Information in Evaluation Decisions
- 2024 |
- Working Paper |
- Faculty Research
Harvard Business Publishing
Seminars & Conferences
There are no upcoming events.