Services and Resources
For a description of each service please click the blue arrow:
For Individual Instructors
- Class Observations
Observations are tailored to fit an individual instructor's needs: they may encompass high-level appraisals of the class or focus on specific elements such as call patterns, use of questions, transitions, and board work. The Center also offers the option of recording instructors via the classroom's AV system. Video-recording allows faculty members to experience their teaching and classroom dynamics from a student viewpoint. Video-recordings are offered in conjunction with observations and as a stand-alone service.
Observations are typically accompanied by a pre-class planning session (see below) and post-observation debrief. In the debrief, the staff member and instructor reflect on the class and assess strengths and opportunities. Staff members provide actionable recommendations and work with instructors to create short- and long-term strategies tailored to individual teaching styles and goals.
- Pre-Class Planning
Staff members are available to meet with instructors prior to class to discuss the teaching plan and relevant teaching issues. These pre-briefs focus on sharpening a session's principal learning objectives, determining effective sequencing and timing, and identifying ways to engage students and spark discussion. Pre-briefs are offered in conjunction with class observations and as a stand-alone service.
- Teaching Practicum
The Center offers a practicum teaching service for instructors, which can take various forms. One variation involves a small-scale session in the Center's conference room. In these sessions, the instructor leads a pasture of a class discussion or practices a teaching technique, such as cold-calling, handling a challenging student comment, or guiding quantitative analysis. Larger scale teaching practicums take place in an HBS classroom and typically involve multiple CCTL staff members. The instructor may also invite additional participants. During these sessions, the instructor practices leading an entire class session or multiple discussion pastures and receives feedback from the observers.
- Teaching Consultations
Pre-term planning: Advance preparation for teaching in the MBA and Exec Ed programs.
Within-term troubleshooting: Guidance regarding section and student dynamics, and support with any other aspect of classroom teaching.
Mid-course feedback review: Analysis of student feedback received through surveys administered by the instructor or the Ed Rep.
Post-term reflection: Review of teaching performance and development of strategies for on-going improvement in teaching effectiveness.
Classroom presence coaching: Workshops and one-on-one sessions focused on enhancing voice, communication, and other presentation skills.
Case and course development: High-level guidance for approaching the development of cases, teaching notes, modules, and courses.
- Quick Consultations
The Center is available for quick consultations and questions. Please call 617.495.3659 or 617.495.6851
- Video Library
In collaboration with RC teaching groups, the Center has developed ShareSites that make accessible full-length class videos of experienced instructors teaching a number of early-term and classic cases. Faculty can access the library here.
- Video Coaching
Faculty may meet with staff members one-on-one or in groups to review their own class videos, or videos from our coaching collection, and discuss strategies for approaching a range of challenges in case method teaching.
- Student Evaluation Analysis
Student evaluations provide a detailed look at how students perceive an instructor's classroom effectiveness. Staff members offer comprehensive assessments of student feedback, including analyses of qualitative and quantitative data. These analyses identify patterns and trends related to an instructor's strengths and opportunities for improving teaching effectiveness.
For Faculty Teaching Mentors
- Course Heads
The Center offers Course Evaluation Analysis for course heads. The analysis identifies patterns and trends related to course strengths and opportunities based on student feedback.
The Center is available to observe teaching group meetings and to offer advice on best practices for teaching group effectiveness. In addition, the Center can conduct workshops on teaching-related topics, such as handling challenging moments in the classroom and teaching quantitative materials.
- Other Mentors
The Center offers advice and guidance for faculty members who are in a teaching mentor role. In addition, the Center can arrange sessions that bring together an instructor, a teaching mentor, and a member of the Center's staff to review classroom video-recordings, development plans, and course evaluation analysis.
Seminars, Workshops, and Colloquia
- Faculty Teaching Seminar
The Faculty Teaching Seminar meets monthly throughout the academic year and is open to faculty in their first three years at HBS. Please see the FTS Sharesite for the schedule and access to session materials.
- Workshops, Colloquia, and Events
The Christensen Center periodically hosts workshops open to all HBS faculty on topics related to teaching. Many workshops continue discussions begun in our Faculty Colloquia.
For more information on past events please see Workshops, Colloquia, and Events