Government Porter and Teisberg on Redefining Health CareHarvard Business School

Government

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From a strategic perspective there are three broad areas of health care policy:

1. Health Insurance and Access

First is the set of policies addressing health insurance and access to insurance: who has health insurance, how health plans operate, and how insurance is paid for. Many countries have addressed this issue with a government-run system that provides insurance for all. We believe that everyone must have a health plan, but that there are better ways to achieve universal coverage than a single-payer system, as we shall discuss.

Health insurance draws the majority of policy attention in the United States. As health insurance has become more and more expensive, individuals are being asked to pay more toward their coverage. As the number of uninsured grows, the debate about access and the structure of insurance is taking on ever more urgency. Recently, much attention has been focused on enabling health savings accounts. These are the front-line issues in health policy.

Imperatives for policy makers: Improving health insurance and access

Enact mandatory health coverage

Provide subsidies or vouchers for low-income individuals and families

Create risk pools for high-risk individuals

Enable affordable insurance plans

Minimize distortions from uneven employer contributions

Eliminate unproductive insurance rules and billing practices

  •  Ban re-underwriting
  •  Clarify legal responsibility for medical bills
  •  Eliminate balance billing

2.  Standards for Coverage

A second broad issue in health care policy is coverage: what services insurers and society should be responsible for covering and what services individuals should pay for themselves. This includes difficult issues surrounding the extent of treatment that is justified in terms of its health value (for example, treatment near the end of life), the types of care that should be discretionary (for example, fertility treatment), and the responsibilities of patients in participating in their health and their health care (for example, should subscribers who refuse to participate in health risk screening pay more for their health care?).

What is covered by insurance is a major determinant of the costs of public and private plans. Historically, states have weighed in on this issue through mandating the services that must be covered in private health plans, while Congress plays a big role in what is covered by Medicare. The tendency toward too many mandates has significantly increased the cost of insurance and expanded the number of uninsured.

Imperatives for policy makers: Setting standards for coverage

Establish a national standard for minimum required coverage

  •  Include primary care, preventive care, and essential coverage
  •  Review minimum coverage standards periodically to update for evolving types of care
  •  Use Federal Employee Health Benefits as an initial standard

Consider medical outcomes and patient preferences in covering end-of-life care

  •  Require a medical power of attorney and living will as a condition of health coverage

Introduce individual accountability for participation in health care


3.  Structure of Health Care Delivery

The third broad issue in health care policy is the structure of health care delivery itself. It is the delivery of health care that actually creates value for patients, but this area has received less attention until recently because U.S. health care was assumed to be uniformly good. The result was more and more public and private money poured into health care with little attention to the value delivered.

The policy attention directed at health care delivery has been dominated by how to reduce cost—for example, requiring Certificates of Need for new facilities, preventing self-referral to doctor-owned facilities, ensuring the lowest prices for Medicare, buying drugs from Canada. More recently, attention has been focused on the importance of information technology and pay-for-performance initiatives to reduce errors and improve quality. These are welcome steps, but their focus is still largely on attempting to control the supply of care and bargain down prices, rather than on enabling competition in terms of value.

Imperatives for policy makers: Improving the structure of health care delivery

Enable universal results information

  •  Establish a process for defining outcome measures
  •  Enact mandatory results reporting
  •  Establish information collection and dissemination infrastructure

Improve pricing practices

  •  Establish episode and care-cycle pricing
  •  Set limits on price discrimination

Open up competition at the right level

  •  Reduce artificial barriers to practice area integration
  •  Require a value justification for captive referrals or treatment involving an economic interest
  •  Eliminate artificial restrictions to new entry
  •  Institute results-based license renewal
  •  Strictly enforce antitrust policies
  •  Curtail anticompetitive buying-group practices
  •  Eliminate barriers to competition across geography

Establish standards and rules that enable information technology and information sharing

  •  Develop standards for interoperability of hardware and software
  •  Develop standards for medical data
  •  Enhance identification and security procedures
  •  Provide incentives for adoption of information technology

Reform the malpractice system

Redesign Medicare policies and practices

  •  Make Medicare a health plan, not a payer or a regulator
  •  Modify counterproductive pricing practices
  •  Improve medicare pay for performance
  •  Lead the move to bundled pricing models
  •  Require results-based referrals
  •  Allow providers to set prices

Align Medicaid with Medicare

Invest in medical and clinical research

The Institute for Strategy and Competitiveness at HBS