;#Faculty News;# | HBR Blogs | 11 Jun 2012
Conversation Starter: How Intimate Are You?
by Boris Groysberg
The root cause of organizational dysfunction is often distance — the distance between leaders who communicate in a top-down fashion and employees who develop a sense of estrangement from those leaders. When that distance remains wide, the work of moving crucial information and key ideas across an organization becomes harder and harder.

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