;#Faculty News;# | WBUR: Radio Boston | 26 Jan 2011
Insurance Mergers Can Lead To Mixed Results For Consumers And Companies
Re: Regina E. Herzlinger
"Here's what happens: An 800-pound gorilla comes into your neighborhood and says, 'Unless you pay me some money, I'm going to beat you up.' So what are you going to do? You're going to become an 800-pound gorilla yourself and then when that big insurer shows up and says, 'Cut your prices or else,' you're going to say, 'Or else what? I'm just as big as you. What the heck are you going to do to me?' " Herzlinger said.

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