;#Faculty News;# | Toronto Star | 11 Apr 2011
Goldilocks knew what she was doing
Re: Michael I. Norton
Take the manager who, pressed for time, decides to go with instinct rather than understanding. "Very often managers find there's not enough time to think through every single scenario," Norton said. Instead they end up deciding to "go with their gut" or to do something in the way it was previously done.

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