Faculty News | HBS Working Knowledge | 18
It's Not Nagging: Why Persistent, Redundant Communication Works
by Tsedal Neeley
Managers who inundate their teams with the same messages, over and over, via multiple media, need not feel bad about their persistence. In fact, this redundant communication works to get projects completed quickly, according to new research by Harvard Business School professor Tsedal B. Neeley...