Faculty News | Economic Times (Bombay) | 17
From Mumbai's Dabbawalas to Dharavi, Harvard professors mining India for lessons in management
Re: Lakshmi Iyer, John Macomber & Stefan H. Thomke
"It seemed like a fascinating and unusual setting that is unique to India but with potentially powerful lessons for the world," says Thomke. "People with average skills and education can do extraordinary things. Perhaps there is a bigger lesson here. India has many people, but are all of them being used to their full potential?"