Faculty News | HBS Working Knowledge | 04
Making the Case for Consumer-Driven Health Care
by Regina E. Herzlinger
Even as so-called Obamacare becomes a central issue in the 2012 presidential election, policymakers and academics continue the debate on how best to deliver affordable and efficient health care services to millions of Americans. In this video interview, professor Regina Herzlinger makes the case that consumers should have more say over their own care.