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Robert F. McDermott

USAA

1969 - 1993

Finance

Military ServiceAir Force
1960 b. 1921
male
EducationTwoDegree
UndergraduateUnited States Military Academy at West Point
GraduateMBA, Harvard University
Personal
Born-Died1921 - 2006
BirthplaceMassachusetts (MA)
RaceWhite
Era - 1960

After retiring as a USAF Brigadier General, McDermott took the helm of USAA and built one of the most successful and highly respected financial services organizations in the United States. Under his leadership, USAA was transformed from a small insurance provider with $200 million in assets to a diversified financial services enterprise with over $30 billion in assets. His deep commitment to customer service and concern for employee satisfaction were recognized by industry analysts who often ranked USAA as the best managed financial services organization in the United States.