Talent Management: Shaping Research and Practice

Monday, March 23: The State of Talent Management
8:00am - 9:00am Registration and Continental Breakfast in Hawes Hall
All classroom sessions in Hawes 201

Following a brief welcome from colloquium co-chairs Boris Groysberg and Linda Hill, we will begin our examination of the changing talent management landscape and discuss the challenges and opportunities created by the current global trends.

9:00am - 10:30am Ideas and Discussion
Peter Cappelli, Director of Wharton's influential Center for Human Resources, will chronicle the evolution of talent management as a field of research and practice and the vagaries of market-driven employment trends.

Dave Ulrich, University of Michigan Ross School of Business professor and co-founder/partner of The RBL Group, will propose ten insights and actions, culled from the talent management industry's vast array of ideas and tools, to help senior line and HR leaders successfully direct their talent agenda.

10:30am - 11:00am Break
11:00am - 12:30pm Presentation
Robert Barbera, ITG's Chief Economist, whose insights are sought by the investment community and financial media will share highlights from his economic research, market analysis, and financial forecasts and provide commentary on current global developments.
12:45pm - 1:45pm Lunch and Discussion in the Williams Room, Spangler Hall
What were the top talent management concerns two years ago and what are they now?
2:00pm - 3:30pm Ideas and Discussion
Russ Hagey, Worldwide Chief Talent Officer and senior partner at Bain & Co., will provide insights derived from research and client experiences on designing talent systems explicitly geared to drive decision effectiveness, the critical link between organizational and business performance.

Mark Byford, Partner at Egon Zehnder International, will present his work on the strategic leadership management imperative for CEOs: engaging the right people for key management team roles through the rigorous assessment of both performance and potential capability.

Gary Swart, CEO of oDesk, will describe the service model of his company, a global staffing marketplace and management platform that connects companies and technical talent.

3:30pm - 4:00pm Break
4:00pm - 5:30pm Small Group and Plenary Discussion
Drawing on the range of experience in the classroom, we will explore key issues in depth and share perspectives and approaches.

Participants attending the dinner and Celtics game board motor coaches immediately after the session. Coaches depart from Kresge.

6:30pm - 11:00pm Dinner and Celtics Game
In the evening, our talent management focus will shift to a larger arena-TD Banknorth Garden. We will travel together to downtown Boston for dinner and the Celtics vs. LA Clippers game. We'll be joined by former NBA great and current Executive Director of Basketball Operations and Celtics General Manager, Danny Ainge, who will speak to us about managing the NBA World Champion organization and field our questions.

Transportation provided to The Inn at Harvard and HBS following the game.

Tuesday March 24: The Future of Global Talent Management
8:00am - 8:30am Continental Breakfast at HBS
All classroom sessions in Hawes 201
8:30am - 10:30am Case Discussion and Commentary
We will open our second day with HCL Technologies, a case study of a CEO's efforts to transform his company into an engine of innovation. Fortune has hailed the HCL Technologies executive team as the "world's most modern management" and competitors describe the company as a "truly disruptive force" in the IT industry.

Case summary: When Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew his priority must be drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7 billion in revenues, a market capitalization of $5.1 billion, and 41,000 employees in 11 countries. But the company was ill-prepared for the increasingly competitive marketplace. With the shift from hardware to software and services, HCL had already slipped behind its Indian competitors and multinational companies. Case study sent for advance reading.

Linda Hill will lead discussion of the first phase of Nayar's strategy for rejuvenating HCL, during which he introduced the provocative concept: Employee First, Customer Second.

HBS Professor Tarun Khanna will interview Nayar and members of his team to bring us up to date and describe the issues they are currently wrestling with. He will also provide further commentary and expand the conversation, drawing on his work with multinational and indigenous companies and investors in emerging markets worldwide.

10:30am - 10:45am Break
10:45am - 11:45am Managing "Stars" and the Next Generation of Leadership Talent
Boris Groysberg will discuss his ongoing exploration of related strategic questions: What drives star performance and its portability? Under what circumstances can talent be hired, and for what positions? He will share insights garnered from extensive interviews with top talent about their personal career strategies.
12:00pm - 1:00pm Lunch and Discussion in the Williams Room, Spangler Hall
1:30pm - 2:30pm The View from the Top
HBS Professor Thomas DeLong will moderate an informal dialogue drawing on the experiences of the CEOs attending the colloquium.
2:30pm - 3:00pm Shaping research and practice
What are our conclusions after two-days of intense discussion? Where are the knowledge gaps? What are the implications for research and practice?

Transportation provided to Logan Airport at the conclusion of the session at 3:00 pm