

Principal Software Engineer
Staff member since: 2000
Background: Undergraduate degree in Mechanical Engineering; started programming while doing research for a lab studying artificial joints; switched in 1995 from research to computer programming.
Came to HBS because: Impressed by the wide range of HBS applications, particularly how in-house tools empowered users (e.g., to create polls and integrate content across departments and applications).
Main job responsibilities: Supporting existing applications and building new applications for use in the MBA Program.
What do you like best about working in the IT Group?
I like the fact that we generally build small applications. That means we're always creating new applications, which lets us build on the lessons we've learned while taking advantage of new technology. It also means we can participate in all phases of development, from talking with customers to identify requirements; to thinking about the design; to doing the coding, testing, and deployment.
I also like how developers are constantly sharing information, whether through weekly meetings, listservs, and documentation, or just being incredibly open to help each other. People are also very open to ideas—it's great to know that people really listen and implement your suggestions.
Finally, I really like working in an environment where I run into clients on campus. It's just nice to have lunch with the folks who use our applications!
How have you developed professionally since joining the IT Group?
By building so many applications, I've learned a lot about new technologies, and how to use the right technology to solve a given problem. I've also learned an incredible amount about development by participating in all phases of a project, which helps me do a better job in each individual stage.
What does it take to succeed here?
Teamwork, good communication, and the ability to learn new things.
What might surprise people about the IT Group?
Ever since my first interview here, I've continued to be impressed by the quantity and quality of our applications. Over the past year, the MBA students evaluated the Course Platform—the very first application developed at HBS, back in 1996—and except for the background color, the students considered it the best product on the market.