Established in November 1999, the Case Research & Writing
Group (CRG) grew out of Harvard Business School’s commitment to increase the
diversity, impact, and visibility of its international and domestic research
efforts. CRG case researchers work closely with HBS faculty members, supporting
the development of cases and other course materials including case supplements,
abridgements, background notes, teaching notes, and multimedia products. Part
of the Division of Research and Faculty Development, the CRG also supports
other HBS departments, the HBS Global Initiative and its off-campus centers,
and provides RA training services.
CRG case researchers have contributed to over 1,900 projects across
all the HBS academic units. Field cases (which involve interviews at the host
organization) account for nearly one third of these products. Library cases,
supplements, rewrites, revisions, abridged cases, teaching notes and teaching
plans, and multimedia supplements make up the balance.
The CRG team currently has 15 members. While all CRG case
researchers are generalists, covering all HBS intellectual disciplines, they
come from diverse industry backgrounds. Prior to joining the CRG, case
researchers have had successful careers in finance, engineering, education,
international development, academia, consulting, politics, journalism, green
real estate, and policy. CRG case researchers have a combined 100+ years of
case writing experience, some of it at other academic institutions. Members of
the CRG hold diverse academic credentials. Five case researchers hold BAs, four
hold MBAs, four hold MAs (History, Government, Law & Diplomacy,
International Administration), and two hold PhDs. Undergraduate concentrations
include art history, East Asian studies, electrical engineering, finance, government,
history, political science, public policy, and sociology. Additionally, members
of the CRG are fluent in Chinese, French, German, Hebrew, Italian, Norwegian,
Portuguese, and Spanish and have considerable experience living and working
overseas. The professional and academic background of CRG case researchers
allows us to take on diverse projects internationally and domestically. Carin
Knoop heads the CRG (email@example.com).
Working as a case researcher at the CRG is exciting and
challenging. We visit companies all over the world, drawing on interviews with
organizational leaders, data, field observations, and published sources to
create educational and effective classroom cases. The group also writes
background, industry, and teaching notes and contributes to many other types of
course material. Unlike HBS RAs who are dedicated to one or a group of faculty
members, CRG case researchers are paired with faculty members on an individual
project basis and typically work simultaneously with multiple HBS faculty
supporting the diverse intellectual disciplines at HBS. More information
about working at HBS and the RA
experience is available.
While challenging, the opportunity to contribute to the intellectual capital of
HBS is greatly rewarding. Additionally, case researchers are encouraged to take
part in the broad range of activities at HBS and the greater Harvard community.
CRG case researchers have the following qualities:
Ability to develop and write HBS cases (in support of faculty)
on a variety of business subjects, usually in print, though sometimes in media
such as web-based video. In addition to writing text, case researchers also
produce charts, graphs, and tables as appropriate.
Strong writing and academic research skills, as well as
excellent analytical, communications, and interviewing skills.
Understanding of current management and business issues.
Flexibility, adaptability, and the ability to multitask, focus,
and write quickly and effectively.
Desire to work collaboratively and independently at the highest
level of academic rigor while establishing strong working relationships and
taking direction from one or more project leaders.
Comfort in both academic and business settings, and with
interviewing top corporate executives.
Proven business writing and case writing experience.
Language fluency, regional familiarity, or sector expertise.
Knowledge of HBS structure, systems, and processes.