Doctoral Student

Henry Christian Eyring

Henry Eyring is a doctoral student in Accounting and Management at Harvard Business School. He studies the use of performance measurement, feedback, and disclosure to ellicit improvement. His dissertation focuses on the effects of disclosing physicians' patient satisfaction ratings and comments. The analysis draws on proprietary data from multiple academic hospitals to test for effects on patient choice of doctors, as well as on rating and quality improvement. Doing so extends research on disclosure to the growing realm of consumer evaluation disclosure, and informs the use of disclosure in establishing market forces in health care. He has also conducted field experiments of the application of behavioral economics to performance feedback design in online education. Those experiments extend limited empirical evidence of the effectiveness of performance dashboards and how this depends on design elements. His educational background is in math and economics, and his work experience in private equity and management consulting.