Roy D. Shapiro

Philip Caldwell Professor of Business Administration, Emeritus

Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit and chairs the MBA Required Course of the same name. He has taught elective courses in supply chain management and operations strategy as well as in Harvard University's Economics Department.  He has also served as the School's Senior Associate Dean for Faculty Planning.

He graduated from M.I.T. with an S.B. in Mathematics, an M.S. in Operations Research, and an E.E. in Electrical Engineering. After some time designing computer models for radar tracking with Lincoln Laboratory in Lexington, Mass., he spent several years as an associate with Control Analysis Corp., a small Palo Alto, California-based consulting firm while obtaining a Ph.D. in Operations Research from Stanford University.

Professor Shapiro researches innovative systems and management approaches that integrate and coordinate material and information flows through the supply chain, so as to reduce or eliminate redundant activities. His work addresses coordinating mechanisms (e.g., continuous product replenishment, CPFR) that tie different supply chain entities together; how the attendant relationships are defined, forged, and managed; and information flows among relationship partners and how they are effectively generated, shared, and communicated.

Professor Shapiro has designed and/or taught executive programs for companies including Arthur Andersen, Ciba-Geigy, General Electric, IBM, Johnson & Johnson, Sara Lee, Schneider Electric, and Unilever. He has served as a consultant in both the public and private sectors: for Boston's Children's Hospital, the states of New York and California, and the Steel Service Center Institute; and for firms including Barilla, Eastman Kodak, Italtel, Johnson & Johnson, Frito-Lay, Perkin Elmer, and others. In addition to his activities in the U.S., Professor Shapiro has designed and taught executive programs and consulted in the U.K., Finland, France, Italy, Egypt, South Africa, Australia, Brazil, China and Japan.

  1. Innovations in Logistics: The Impact of Channel Coordination

    by Roy D. Shapiro

    Roy D. Shapiro is studying innovative systems and management approaches that integrate and coordinate material and information flows through the supply chain so as to reduce or eliminate the redundant activities that tend to characterize these channels. His research focuses on companies, worldwide, which have successfully integrated suppliers, producers, transporters, warehousers, distributors, and retailers into systems that can be managed as coherent units through which goods flow smoothly. Shapiro's research addresses (1) coordinating mechanisms (e.g., CPFR -- Collaborative Planning, Forecasting, and Replenishment) that tie different channel entities together, (2) how the attendant relationships are defined, forged, and managed, and (3) information flows among relationship partners and how the critical information is effectively generated, shared, and communicated.