Nancy F. Koehn

James E. Robison Professor of Business Administration

Nancy F. Koehn is a historian at the Harvard Business School where she holds the James E. Robison chair of Business Administration. Koehn's research focuses on entrepreneurial leadership and how leaders, past and present, craft lives of purpose, worth, and impact.  She is currently working on a book about the most important lessons from six leaders’ journeys, including Abraham Lincoln, Ernest Shackleton and Rachel Carson.  Her most recent book, The Story of American Business: From the Pages of the New York Times (Harvard Business Press, 2009), examines the people, events, and larger forces that have shaped business in the twenty-first century. 

Koehn is also the author of Brand New: How Entrepreneurs Earned Consumers' Trust from Wedgwood to Dell (2001) and The Power of Commerce: Economy and Governance in the First British Empire (1994), as well as a contributor to Creative Capitalism:  A Conversation with Bill Gates, Warren Buffett and other Economic Leaders (2008); Remember Who You Are: Life Stories That Inspire the Heart and Mind (2004); Beauty and Business (2000); The Intellectual Venture Capitalist: John H. McArthur and the Work of the Harvard Business School, 1980-1995 (1999); Creating Modern Capitalism: How Entrepreneurs, Companies, and Countries Triumphed in Three Industrial Revolutions (1997); and Management Past and Present: A Casebook on American Business History (1995). She has written and supervised cases on Bono and U2, Oprah Winfrey, Whole Foods, Starbucks Coffee Company, Ernest Shackleton, Stonyfield Yogurt, Wedgwood, Estée Lauder, Henry Heinz, Milton Hershey, Celeste Walker, Marshall Field, Dell Computer, and other leaders and organizations.

Koehn consults with many companies and speaks frequently before business leaders on a range of issues including leading in turbulent times and visionary entrepreneurs. She has appeared on "American Experience," "Good Morning America," Bloomberg Televison, CNBC's "Moneywheel," "The NewsHour," A&E's "Biography," CNN's "Money Line" and many other television programs. She writes regularly for the New York Times, the Washington Post and the Harvard Business Review Online and is a frequent commentator on National Public Radio and the BBC.   In 2012, Poets and Quants ranked Koehn as one of the World’s 50 Best Business School Professors.

Before coming to HBS, Koehn was a member of Harvard University's Faculty of Arts and Sciences for seven years, first as a graduate student in history and then as a lecturer in the History and Literature concentration and the Department of Economics.  A Phi Beta Kappa graduate of Stanford University, Koehn earned a Master of Public Policy from Harvard's Kennedy School of Government before taking her MA and PhD in History from Harvard.

Koehn lives outside Boston and is an avid equestrian.

 
WGBH News
02/05/2013

Boston Public Radio Staff and Kara Miller

With President's Day just around the corner, and Steven Spielberg's Lincoln up for a host of awards, Harvard Prof. Nancy Koehn joined Kara Miller to talk about Pres. Lincoln's leadership style.

PBS Newshour
10/29/2013

He rose from obscurity to become the 20th century's most influential American innovator. 

New York Times
10/26/2013

Nancy F. Koehn

The legacy of Abraham Lincoln hangs over every American president. To free a people, to preserve the Union, “to bind up the nation’s wounds”: Lincoln’s presidency, at a moment of great moral passion in the country’s history, is a study in high-caliber leadership.

Harvard Business Review
01/08/2013

Howard Schultz, CEO of Starbucks, spoke with Harvard Business School's Nancy Koehn at the HBR 90th Anniversary Gala presentation about taking a stand on campaign finance reform and tackling other controversial issues. 

Bloomberg TV
12/24/2012

Betty Liu

Nancy Koehn, a professor at Harvard Business School, talks about government and corporate leadership. Koehn speaks with Betty Liu on Bloomberg Television’s “In the Loop.” 

BBC World Service News
12/29/2012

Justin Rowlatt

Most of us like to think we are principled, that our actions are guided by an ethical code. But how ethical are we really? And when it comes to business do ethics fly out of the window as we go off in search of profits? In the Balance explores ethics with a multi-millionaire venture capitalist, a Harvard professor of business history, an expert on business in India, and a fund manager who advocates ethical investment. Plus as the year draws to a close, we send Colm O'Regan up to his garret to compose the definitive poem for 2012. Spurred on by that, Justin Rowlatt's guests, Ed Conard, Nancy Koehn, Deepak Lalwani and Gervais Williams give us their predictions for 2013

Barron's
December 1, 2012

Goldwyn Blumenthal

Howard Schultz, Chairman and CEO of Starbucks, transformed a modest Seattle coffee roaster into a money-brewing, culture-changing corporate colossus that serves 60 million customers a week. And he's far from finished.

WGBH News
11/26/2012

A new era of retail that blurs the line between indoor and online shopping.

Bloomberg.com
November 16, 2012

Charles Stein

Washington Post
11/09/2012

The 2012 presidential race was not only the most expensive in history, it was also one of the most closely contested elections the country has known. President Barack Obama inherits the very serious challenge of trying to reunite a divided nation in which political paralysis has seemingly become the frustrating and often destructive new normal. It's a tall order, but history tells us this problem is not insurmountable.

11/08/2012

So how do you, the Shackleton story asks, how do you manage and lead. It's both. It's not just leadership with a capital L. It's also day-to-day management, everything from feeding and watering your troops or your team to how do you walk out of a tent each morning when 27 pairs of eyes are on you. How do you manage and lead in great turbulence when a lot is at stake.

Harvard Business Review
November 7, 2012

Gretchen Gavett

CNNMoney
November 06, 2012

Anne VanderMey

Bloomberg Businessweek Online
October 31st, 2012

Alexander Cuadros

New York Times
10/27/2012

Nancy F. Koehn

SHE was a slight, soft-spoken woman who preferred walking the Maine shoreline to stalking the corridors of power. And yet Rachel Carson, the author of “Silent Spring,” played a central role in starting the environmental movement, by forcing government and business to confront the dangers of pesticides.

Marketplace Business
October 15th, 2012

Sally Herships

Retailers are striking back against the practice of "showrooming" -- when a customer browses for an item in a store, but then buys it online, often at a cheaper price.

Investor's Business Daily
10/14/2012

James Detar

In 1987, Howard Schultz convinced investors to back his crazy idea — buying a tiny Seattle firm called Starbucks (SBUX).  He hired a team of bright, creative managers and in the next 13 years built Starbucks into a global coffeehouse giant. CEO Howard Schultz has overseen a Starbucks stock rocket of 6,600% since 1992 and attempted rebound from July 27's gap-down. He felt sure the chain would continue to prosper. So he stepped down as CEO in 2000, staying on as chairman and focusing on global expansion. But by 2007 — even before the Great Recession — Schultz could see that the company was cooling at a troubling rate. He saw right. "When I came back (as CEO) in 2008, the company and the country were in crisis," Schultz, 59, told IBD.

CNNMoney
September 8, 2011

Miguel Helft

Without hype or fanfare, Steve Jobs has been quietly making sure his beloved company is built to last.

Marketplace Business
August 29th, 2012

Sally Herships

Washington Post, On Leadership Blog
08/15/2011

Nancy F. Koehn

With the president’s approval rating sinking below 40 percent for the first time, this week’s On Leadershiproundtable explores Obama’s wavering leadership and how he could steady it—with opinion pieces by former Congressman Mickey Edwards, journalist Evan Thomas, public opinion polling expert Peter Hart, and Harvard Professor Nancy Koehn.

August 10, 2012

James Detar

In 1987, Howard Schultz convinced investors to back his crazy idea — buying a tiny Seattle firm called Starbucks (SBUX).  But by 2007 — even before the Great Recession — Schultz could see that the company was cooling at a troubling rate. He saw right.

Huffington Post
05/22/2012

Kristi York Wooten, Joshua Case

Professor Nancy F. Koehn of Harvard Business School compares Bono to a CEO of "'Creative capitalism,' who, along with his bandmates, developed business savvy long before he ever had a hit. As for his propensity to do good, Author Kim Girard says Bono's campaigns are social and viral in nature -- and aligned with the 21st century's "growing spiritual hunger among young people, backlash against Wall Street greed, and the revolutions in the Middle East."

BBC World Service News
04/29/2012

Just when it seemed the world's biggest economy was getting back on its feet a new set of GDP figures come in suggesting growth in America has slowed. The hope had been that America could provide inspiration - and some desperately needed demand - for the rest of the developed world. Or could it be the figures themselves that are at fault? Can't statistics be used to prove almost anything?
Justin Rowlatt and his guests, Professor Nancy Koehn of Harvard Business School, Paul Dales, senior US economist at Capital Economics and Timothy Noah, author of "The Great Divergence," discuss the truth behind the numbers.

New York Times
04/01/2012

Nancy F. Koehn

In “American Icon: Alan Mulally and the Fight to Save Ford Motor Company” (Crown Business: $26), Bryce G. Hoffman recounts the turnaround in careful, often gripping detail.

Inc.
February 25, 2011

Christine Lagorio

Harvard's guru on outstanding American entrepreneurship analyzes the country's best brands, ponders the challenges of Groupon-era consumer empowerment, and explains why Oprah is a great boss.

Poets and Quants
February 10th, 2012

Andrea Carter

Washington Post, On Leadership Blog
02/06/2012
BBC World Service News
01/28/2012

Justin Rowlatt

Justin Rowlatt and guests discuss whether capitalism needs fixing. And do meetings work?

New York Times
01/13/2012

Austin Considine

In person, the identical twins Kirk and Nate Mueller are an uncanny sight. The neatly coiffed hair, the ASOS leather boots, the red lapel flowers from Hook & Albert, the brown wool Topman suits — everything about them is almost exactly the same. Even their jobs: designing sleek iPad apps and Web sites, which has made them overnight design celebrities.

Forbes
01/09/2012

Erika Andersen, Contributor

My colleagues know I’m always looking for interesting and worthwhile blog topics. Over the holidays, two of them sent me Nancy F. Koehn’s recent NYT essay, focused on the leadership lessons of Ernest Shackleton’s 1914-1916 Antarctic expedition.  Ms. Koehn does a wonderful job essentializing what Shackleton did well and badly: his lack of planning and his failure to listen to good counsel almost got everyone killed; his ability to quickly revise his goal and then remain fully committed to achieving it saved them.

Related: Leadership Lessons From the Shackleton Expedition Koehn, Nancy F.

NPR
12/30/2011

Robert Siegel reads emails from listeners.

12/26/2011

Edward Tenner

Shackleton's ability to form a new plan, maintain morale, and keep negativity at bay for more than a year and a half after first becoming icebound remains one of the most riveting sea stories ever. But what does it really have to say to executives in today's emergencies? Does it justify romantic business heroism, whatever the possible collateral damage? Historic and recent warning signs abounded in 1914. Shackleton's near-fatal misjudgement occurred only three years after Captain Smith of the Titanic, following then-universal custom, maintained normal speed even amid ice warnings.

Related: Leadership Lessons From the Shackleton Expedition Koehn, Nancy F.

New York Times
12/24/2011

Nancy F. Koehn

A hundred years ago this month, the Norwegian explorer Roald Amundsen and four teammates became the first men to reach the South Pole, arriving in triumph five weeks ahead of Robert Falcon Scott. The Amundsen crew would return safely to its base, but, heartbreakingly, Scott and his four British companions died on the return journey.

New York Times
12/03/2011

Nancy F. Koehn

The growing gap between the top earners and everyone else is agitating our society in newly public ways. The Occupy Wall Street movement is one example. The anger spilling out over deficit reduction — or lack thereof — in Congress is another.

Christian Science Monitor
10/18/2011

Gloria Goodale

Police sweeps of Occupy Wall Street urban encampments have sent protesters across the country looking for new digs. In a growing number of cities, including New YorkDetroitOakland, and Los Angeles, that means packing up the sleeping bags and moving indoors to set up ad hoc organizing spaces in places like school auditoriums, unused government buildings, churches, and foreclosed  properties.

Investors.com
10/26/2011

Curt Schleier

George L. and John Hartford were brothers, but they were hardly twins.

Their personality splits were really what made them a great team.

Together they built A&P, a small chain of tea-and-coffee stores, into the world's largest retailer.


New York Times
10/22/2011

Nancy F. Koehn

John Maynard Keynes and Friedrich Hayek. The names conjure opposing poles of thought about making economic policy: Keynes is often held up as the flag bearer of vigorous government intervention in the markets, while Hayek is regarded as the champion of laissez-faire capitalism.

HBR Blog Network
10/14/2011

Nancy Koehn

In all kinds of places this past week — from Twitter feeds to boardrooms — people discussed Steve Jobs's career at Apple as a kind of informal but very important case study. This is not surprising, given his contributions to technology and the lasting impact he'll have on the way we communicate. On the other hand, given the currency of Jobs and Apple's achievements, this is quite rare. John Rockefeller, IBM's Thomas Watson Sr., and many others have been recognized for their skills as strategists and organizational builders, but we didn't use them as case studies — at business schools or in conversation — until decades and decades after their deaths.

10/06/2011

There are figures in the history of American innovation so large they reshape the world they touch. One died yesterday. Apple visionary Steve Jobs. He was 56. He started Apple in a California garage with Steve Wozniak when he was 21.

Washington Post
10/03/2011

Nancy Koehn

This piece is part of this week’s On Leadership roundtable exploring Tim Cook’s succession of Steve Jobs as CEO of Apple, and how to follow in the footsteps of an icon.


CNNMoney
09/08/2011

Miguel Helft

Without hype or fanfare, Steve Jobs has been quietly making sure his beloved company is built to last.

WGBH News
08/08/2011

Today, the Dow Jones dropped more than 600 points, the biggest one-day loss since December 2008. Is America heading for a double-dip recession? For more on America’s economic outlook, Jared is joined by Harvard Business School professor Nancy Koehn and Thomson Reuters economist Jeoffrey Hall.
 

HBR Blog Network
08/08/2011

Nancy Koehn

Apple, Google and Facebook generate a lot more buzz in the tech space than IBM these days, but Big Blue's track record outshines all of these younger players when seen from the wide-angle lens of history. In fact, IBM's is one of the greatest (and, yes, less well-known) stories of American capitalism. At its 100-year milestone, IBM shows us what it takes to outlast depression, war, and intense competition in order to remain a market leader in the midst of ongoing technological innovation. Here are several lessons worth sharing.

01/13/2011

NANCY KOEHN of Harvard Business School is one of the world's leading experts on Starbucks. Her opinion on the latest logo/strategy kerfuffle is broadly positive.

Related: Starbucks' Logo Debate Shows Customers' Engagement Koehn, Nancy F.

HBR Blog Network
01/10/2011

Nancy Koehn

Last Wednesday, Starbucks unveiled a new logo, and the world has not been the same since. I'm kidding, of course, but the change — a simpler, cleaner version of the mermaid (or, if you will, mythological "siren") minus the border and company name — launched a war of words on blogging sites all over the internet.

Marketplace Business
02/14/2013

Kai Ryssdal

Today, Warren Buffett's Berkshire Hathaway announced that it will partner with investment firm 3G Capital to buy Heinz for$23 billion in cash. But with debt assuption, the whole deal is valued at around $28 billion. 

Washington Post
02/15/2013

Renee Dudley, Carol Hymowitz and Leslie Patton

Warren Buffett’s Berkshire Hathaway Inc. and Jorge Paulo Lemann’s 3G Capital Inc. agreed to buy the iconic ketchup maker for about $23 billion. 

02/18/2013

feature in The Economist last month posed the question, "Has the ideas machine broken down?" In other words, have innovation and technology stopped driving economic growth worldwide? That question has been more urgent as Boeing struggles with one of the most innovative aircraft to barrel down a runway in decades. Journalists at Bloomberg BusinessWeek wrote recently: "The Dreamliner's troubles reflect a wider trend. Innovation in mature economies such as America's...seem stuck in a perpetual holding pattern."