Regina E. Herzlinger

Nancy R. McPherson Professor of Business Administration

Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and the first to serve on a number of corporate boards. She is widely recognized for her innovative research in health care, including her early predictions of the unraveling of managed care and the rise of consumer-driven health care, a term that she coined. Money has dubbed her the “Godmother” of consumer-driven health care.

Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and the first to serve on many established and start up corporate health care /medical technology boards. All of her health care books have been best sellers in their categories, recognized for their innovative research. Money dubbed her the “Godmother” of consumer-driven health care. Her work was key to introducing consumer-driven health plans and “focused health factories”, such as centers for orthopedics, cardiology, or cancer care.  She has frequently been named as one of the 40 smartest people in healthcare by Becker’s Hospital Review and other industry journals.

She teaches two HBS MBA courses, Innovating in Health Care and Innovating Biomedical Technology, and two related Field Study courses. Based on that work, she is currently completing two text and cases books on Innovating in Health Care for the life sciences, health insurance, and health care delivery. In 2014, she launched a Harvard MOOC (Massive Open Online Course), BUS5.1x: Innovating in Health Care (IHC) https://www.edx.org/course/harvardx/harvardx-bus5-1x-innovating-health-care-1405#.UzrUO_m9md8; in 2013 , a new  HBS Executive Education program “Business Innovations in Global Health Care”; and in 2012, a continuing series of conferences, “21st-Century Health Care Management Education: Confronting Challenges for Innovation with a Modern Curriculum”. 

  1. Benchmarks for Confronting the Challenges for Innovation in Health Care with a Modern Curriculum

    In this white paper, based on a 2012 conference on health-care management education, you will hear diverse and sometimes discordant voices from all corners of health care management. Despite the range of opinions and many perspectives offered, all are motivated by real concern for the global state of health care and the imperative for change. The paper includes detailed recommendations for curricular content, pedagogical tools, professional values, and faculty career paths. If any group of scholars should believe in its ability to effect sweeping change, it is those of us in health care....

  2. Big Think Interview with Regina Herzlinger

    How can we reduce health care costs? In what way should health care be focused on outcomes? How should health insurance be reformed? What are some recent technological advances in health care? What are the benefits of the retail medical movement?

  3. Who Killed Health Care? America's $2 Trillion Medical Problem - and the Consumer-Driven Cure

    In the battle for U.S. health care, patients and doctors are losing.
    One of the nation's most respected health care analysts, Regina Herzlinger exposes the motives and methods of those who have crippled America's health care system-figures in the insurance, hospital, employment, governmental, and academic sectors. She proves how our current system, which is organized around payers and providers rather than the needs of its users, is dangerously eroding patient welfare and is pushing costs out of the reach of millions.