Frank is a doctoral candidate in the Technology & Operations Management unit at HBS where he studies the economics of IT and digitization. His main research interests are crowdsourced digital goods, network effects in technology adoption, and generating strategic predictions from unstructured big data. His research utilizes large datasets derived from online social networks, financial market information, and surveys of enterprise IT usage.
Frank has worked at a number of small and large companies in the information security and technology consulting industries. In these roles, he has researched a variety of topics related to social network privacy and the economics of IT, spoken at numerous conferences, and developed and taught a 2 week course that all FBI cyber agents must pass before entering the field. Frank earned a BS and MS in Computer Science from Georgetown University and an MS in International Business Economics from City University, London.