Doctoral Student

Patricia Satterstrom

Pat Satterstrom is a doctoral candidate in Management at Harvard Business School. Her current lab projects explore people's perceptions of teams, creativity in teams, and communication in multilingual groups. Her field work examines individual learning in teams at an IT firm in India and barriers and facilitators of collaboration among health care providers. Pat is very interested in understanding how to improve collaboration readiness in complex, diverse, and under-resourced settings.

Pat received her A.B. cum laude in Psychology from Harvard College in 2004. As an undergraduate, she was a student fellow at the Center for International Development and an intern at the Carr Center for Human Rights at the Kennedy School of Government. After graduating, Pat studied and worked in Korea for a year on the Yenching fellowship. She was then a Teaching Fellow at Harvard College for the Psychology of Leadership and Positive Psychology courses for which she was awarded a Certificate of Distinction in Teaching. She also worked as a management consultant at Booz Allen Hamilton and as an intern at Insight Partners, a conflict management firm. Prior to starting the Management program at HBS, Pat was a Research Associate, assisting with research and writing cases on globally distributed teams.

Journal Articles

  1. Beyond Individual Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams

    Although recent research has consistently demonstrated the benefits of multicultural experience for individual-level creativity, its potential advantages for collective creativity in culturally diverse teams have yet to be explored. We predicted that multicultural experience among members of a collective would enhance joint creativity in a superadditive fashion. Using a two-step methodology that included both individual and dyadic brainstorming sessions, we found that even after controlling for individual creativity, multicultural experience had a superadditive effect on dyadic creativity. Specifically, dyads performed best on a creative task in terms of fluency, flexibility, and novelty—three classic dimensions of creativity—when both dyad partners had high levels of multicultural experience. These results show that when it comes to multicultural experience, the creative whole is greater than the sum of its parts. Implications for diversity research are discussed.

    Keywords: Creativity; Groups and Teams;

    Citation:

    Tadmor, Carmit, Patricia Satterstrom, Sujin Jang, and Jeffrey Polzer. "Beyond Individual Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams." Journal of Cross-Cultural Psychology 43, no. 3 (April 2012): 384–392.

Presentations

  1. Perceiving Collaborative Potential

    Citation:

    Satterstrom, Patricia, Lisa Kwan, Wannawiruch Wiruchnipawan, and Jeff Polzer. "Perceiving Collaborative Potential." Paper presented at the International Association for Conflict Management Annual Conference, Istanbul, Turkey, June 2011.
  2. Thin Slices of Group Conflict

    Citation:

    Polzer, Jeff, Patricia Hernandez, Lisa Kwan, Ben Waber, and Sandy Pentland. "Thin Slices of Group Conflict." Paper presented at the Academy of Management Annual Meeting, Montreal, Canada, August 2010.
  3. The Influence of Multiculturalism and Self-verification on Creativity in Culturally Diverse Dyads

    Citation:

    Tadmor, Carmit, Patricia Hernandez, Sujin Jang, and Jeff Polzer. "The Influence of Multiculturalism and Self-verification on Creativity in Culturally Diverse Dyads." Paper presented at the Academy of Management Annual Meeting, Chicago, August 2009.