Tsedal Neeley (@tsedal) is an associate professor in the Organizational Behavior unit at the Harvard Business School. She has taught in both the MBA (LEAD, Leading Teams in a Global Economy, Field Global Immersion) and in various executive education programs such as Global Strategic Management. She currently teaches in the Executive Education offering “Program for Leadership Development.” Professor Neeley has received the HBS Charles M. Williams award for outstanding teaching in Executive Education.
With a forthcoming book entitled, The Language of Global Success: How a Common Tongue Transforms Multinational Organizations (Princeton University Press), Professor Neeley's research focuses on the challenges that global collaborators face when they work across national boundaries. Successful global collaboration can enable firms to capitalize on the promise of their global reach. For example, firms can draw on their diverse intellectual capital to meet customer demands the world over, giving them a competitive advantage in a range of marketplaces. The scale and complexity of global collaboration, however, makes its promise often hard to realize. Companies now span more languages, geographies, and cultures than ever before, making it more imperative and more difficult for workers to communicate effectively if they are to meet performance targets. To examine the communication challenges that global collaborators face, as well as potential solutions to those challenges, professor Neeley has pursued two interrelated research streams: (1) how language exacerbates but can also bridge differences and (2) how technologically-mediated communication can foster better collaboration. Both phenomena are key determinants of effectiveness in global work.
Professor Neeley has also published her work in leading scholarly and practitioner-oriented outlets such as Academy of Management Journal, Organization Science, Management Science, Journal of International Business, Strategic Management Journal and Harvard Business Review. Her research has been covered in many media outlets such as CNN, Financial Times, NPR, the Wall Street Journal, and the Economist.
Prior to her academic career, Professor Neeley spent ten years in industry working for companies like Lucent Technologies and The Forum Corporation in various capacities including strategies for global customer experience, 360 degree performance software management systems, sales force/sales management development, and business flow analysis for telecommunication infrastructures. With extensive international experience, Professor Neeley is fluent in four languages.
Professor Neeley received her Ph.D. from Stanford University's Department of Management Science and Engineering specializing in organizational studies. Professor Neeley was a Stanford University School of Engineering Lieberman award recipient for excellence in teaching and research as well as the Stanford Distinguished Alumni Scholar.