Daniel Snow is back at Harvard Business School where he will be teaching an elective course entitled “Supply Change Management” in the fall of 2016. Professor Snow was on the faculty of the Harvard Business School from 2004-2010, where he taught the core MBA course in Technology and Operations Management, and he co-developed and taught the Operations Strategy elective course. In 2010 he joined the faculty of the Marriott School of Management at Brigham Young University. He has served as a visiting lecturer at Wharton, Dartmouth, and Oxford University. He has taught in executive education programs at HBS, including Building Competitive Advantage through Operations (BCAO), Leading Product Innovation (LPI), and Senior Executive Program, China (SEPC). He has also taught executive education programs at UCLA, Tsinghua University, Chalmers University, University of Xiamen, Universidad de La Sabana (Bogotá), and others.
Professor Snow's research addresses two areas. The first seeks to improve our understanding of technological innovation, and specifically of the complex relationship between new and old technologies that exists during technology transitions.
His second area of research is in Service Operations—both in the building of theoretical microfoundations to help define the field, and in empirical research on the impact of IT on service employee productivity.
He holds a Ph.D. from the University of California, Berkeley’s Haas School of Business and an MBA from BYU's Marriott School of Management. He has worked for Ford Motor Company as a financial analyst, and he advises firms facing decisions about Research and Development, technology transitions, and the issues associated with new technology adoption. He serves on the Boards of Directors of Ceramic Process Systems (NASDAQ: CPS-H) and the South Region of Intermountain Healthcare.