Doctoral Student
Sujin Jang
Sujin Jang is a Doctoral Candidate in Organizational Behavior at Harvard Business School. Her research examines what happens when different cultures come together: whether it’s in a global team or cross-border negotiations. Her research focuses on highlighting the challenges of such situations, as well as ways to overcome these challenges and reap the full benefits of diversity. Sujin has taught courses on Leadership and Organizational Behavior in the Harvard Psychology Department, as well as in the International Spark Program (Republic of Georgia) and Dubrovnik International University (Croatia).
Originally from Seoul, South Korea, Sujin graduated with highest honors from Yonsei University with a B.A. in Business Administration. She holds an M.A. in Social Psychology from Harvard University, and studied at New York University’s Stern School of Business in the International Business Exchange Program.
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Article
| Journal of Cross-Cultural Psychology
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Beyond Individual Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams
Carmit Tadmor, Patricia Satterstrom, Sujin Jang and Jeffrey Polzer
Although recent research has consistently demonstrated the benefits of multicultural experience for individual-level creativity, its potential advantages for collective creativity in culturally diverse teams have yet to be explored. We predicted that multicultural experience among members of a collective would enhance joint creativity in a superadditive fashion. Using a two-step methodology that included both individual and dyadic brainstorming sessions, we found that even after controlling for individual creativity, multicultural experience had a superadditive effect on dyadic creativity. Specifically, dyads performed best on a creative task in terms of fluency, flexibility, and novelty—three classic dimensions of creativity—when both dyad partners had high levels of multicultural experience. These results show that when it comes to multicultural experience, the creative whole is greater than the sum of its parts. Implications for diversity research are discussed.
Keywords: Creativity;
Groups and Teams;
Citation: Tadmor, Carmit, Patricia Satterstrom, Sujin Jang, and Jeffrey Polzer. "Beyond Individual Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams." Journal of Cross-Cultural Psychology 43, no. 3 (April 2012): 384–392.
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Chapter
| Negotiation Excellence: Successful Deal Making
| 2011
Building Intercultural Trust at the Negotiating Table
Sujin Jang and Roy Y.J. Chua
This chapter examines the challenges of intercultural negotiation with a focus on the critical role of trust. Building trust is crucial for successful negotiations between cultures, yet intercultural negotiations are often characterized by a lack of trust. We discuss what trust is, why it matters, and why it is so difficult to establish in intercultural negotiations. We then offer guidelines for building trust in intercultural negotiations with an emphasis on cultural intelligence-the capacity to adapt effectively across cultures.
Keywords: Cross-Cultural and Cross-Border Issues;
Negotiation;
Trust;
Adaptation;
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