Richard E. Walton

Wallace Brett Donham Professor of Business Administration, Emeritus

Richard Walton joined Harvard in 1968 and currently teaches courses in general management and organization. He has also taught in executive programs in Asia and Europe. He consults with many leading American corporations and is a Director of Champion International Corporation.

The author of eight books and more than six dozen articles, his recent interests have included social innovations that elicit high employee commitment, enhance business performance, and promote human development. He has been active as an architect of theses innovations and as a researcher. Several recent books by Professor Walton treat issues central to the competitiveness of business firms.

One book, Innovating to Compete: Lessons for Diffusing and Managing Change in the Workplace (1987), presents a general framework explaining the innovative capability of a national industry. It is based on an analysis of work innovations - flexibility and participation - in the maritime industry. These shipboard innovations reduce crew sizes and help shipowners compete for deep-sea shipping trade. The study compares and explains the innovation records over the past 20 years in eight traditional maritime countries: Norway, Holland and Japan, which were high innovators; Sweden, West Germany and the U.K., which were moderate innovators; and Denmark and the U.S., which were low innovators.

Another book, Up and Running: Integrating Information Technology and the Organization (1989), presents a practical theory for effective implementation of advanced information technology in plants, offices, and executive suites. It uses the experiences of such diverse organizations as AT&T, IBM, GE, Shell Oil, Rolls Royce, DEC, Eastman Kodak, Thorn EMI, the U.S. Internal Revenue Service, and ten others, to provide concrete illustrations of the variety of ways in which information technology (IT) and organization dynamics can impinge upon one another, both positively and negatively, depending upon implementation choices.

Professor Walton's latest book, Strategic Negotiations: A Theory of Change in Labor-Management Relations (1994) with Robert McKersie and Joel Cutcher-Gershenfeld proposes a theory of strategic negotiation. By strategic negotiation we refer to the importance of the transformation involved -- major revisions in the social contract between management and labor as well as in the collective bargaining agreement. The book presents this theory and uses it to analyze thirteen case histories of negotiated change drawn from three industries which offer especially instructive contrasts -- pulp and paper, auto supply and railroads.


Cases and Teaching Materials

  1. Ben & Jerry's Homemade Ice Cream Inc.: Keeping the Mission(s) Alive TN

    Richard E. Walton

    Teaching Note for (9-392-025).

    Keywords: Value; Business Ventures; Creativity; Marketing; Business and Shareholder Relations; Policy; Business Growth and Maturation; Organizational Culture; Performance Effectiveness; Competency and Skills; Managerial Roles; Compensation and Benefits; Food and Beverage Industry;


    Walton, Richard E. "Ben & Jerry's Homemade Ice Cream Inc.: Keeping the Mission(s) Alive TN." Harvard Business School Teaching Note 395-238, June 1995. View Details
  2. Phil Knight: CEO at NIKE--1983

    Richard E. Walton

    An edited, shortened version of Phil Knight: CEO at Nike with parts of Nike (E) integrated into it.

    Keywords: Management Teams; Apparel and Accessories Industry; Entertainment and Recreation Industry; Sports Industry;


    Walton, Richard E. "Phil Knight: CEO at NIKE--1983." Harvard Business School Case 390-038, June 1990. (Revised October 1993.) View Details
  3. Sources and Patterns of Management Authority

    George C. Lodge, Janice McCormick, Richard E. Walton and Shoshana Zuboff

    Keywords: Management Style;


    Lodge, George C., Janice McCormick, Richard E. Walton, and Shoshana Zuboff. "Sources and Patterns of Management Authority." Harvard Business School Background Note 484-039, October 1983. (Revised December 1984.) View Details