Arthur N. Turner

Professor, Emeritus

Cases and Teaching Materials

  1. Influencing Clients to Produce Needed Change

    Keywords: Change Management;

    Citation:

    Turner, Arthur N. "Influencing Clients to Produce Needed Change." Harvard Business School Background Note 485-046, August 1984. (Revised April 1996.)
  2. One Learns from One's Mistakes

    Keywords: Knowledge;

    Citation:

    Turner, Arthur N. "One Learns from One's Mistakes." Harvard Business School Case 483-133, June 1983. (Revised June 1984.)
  3. Expert or Facilitator

    Keywords: Experience and Expertise;

    Citation:

    Turner, Arthur N. "Expert or Facilitator." Harvard Business School Background Note 484-043, February 1984.
  4. Learning from a Consulting Experience (B)

    Keywords: Experience and Expertise; Consulting Industry;

    Citation:

    Turner, Arthur N. "Learning from a Consulting Experience (B)." Harvard Business School Supplement 484-009, August 1983.
  5. Learning from a Consulting Experience (A)

    Keywords: Consulting Industry;

    Citation:

    Turner, Arthur N. "Learning from a Consulting Experience (A)." Harvard Business School Case 484-008, August 1983.
  6. Helping Managers Improve Performance

    Keywords: Management Skills;

    Citation:

    Turner, Arthur N. "Helping Managers Improve Performance." Harvard Business School Background Note 482-055, November 1981.
  7. Betsy Morgan (A)

    Citation:

    Turner, Arthur N. "Betsy Morgan (A)." Harvard Business School Case 481-093, November 1980.
  8. Betsy Morgan (B)

    Citation:

    Turner, Arthur N. "Betsy Morgan (B)." Harvard Business School Supplement 481-094, November 1980.
  9. Developing Skill in Listening

    Keywords: Interpersonal Communication;

    Citation:

    Turner, Arthur N. "Developing Skill in Listening." Harvard Business School Background Note 479-033, June 1979.
  10. Questions About Congruence

    Citation:

    Turner, Arthur N. "Questions About Congruence." Harvard Business School Background Note 477-007, July 1976.