Wickham Skinner
James E. Robison Professor of Business Administration, Emeritus
Education: Yale University, Bachelor of Engineering; Harvard Business School, MBA (with distinction), DBA, and Advanced Mathematics. Experience: Honeywell Corporation, various management positions; Harvard University, Professor of Business Administration. Other Teaching Experience: Manufacturing lectures and/or courses at: University of Western Ontario, Northwestern University, MIT, IPADE (Mexico), INCAE (Central America), University of Houston, Colby College, University of Indiana, Stanford University, INSEAD (France), IESE (Spain), University of Virginia, Marquette University, University of Santa Clara, Dalhousie University, and University of Melbourne. Management Development Programs in Vietnam, Costa Rica, Canada, Nicaragua, Australia, Tunisia, Turkey, France, Mexico, Spain, Singapore, Italy, Switzerland, and Argentina. Research in international manufacturing problems in Turkey, Vietnam, Pakistan, Nicaragua, India, South Africa, Nigeria, Spain, and Costa Rica. Director of former director of: Wilevco Corporation, Dynamics Research Corporation, Helix Technology, Inc., Copeland Corporation, Scientific Atlanta, Holmberg Electronics, Chronar Corporation, Natural Resources Council of Maine, Operations Management Association, LE Shaw, Audubon Expedition Insitute, United TImber Corp., and Bath Iron Works. Author of numerous books and articles. Honors: Fellow of Academy of Management; Recipient of McKinsey Prize for best article in Harvard Business Review; Harvard Business School Distinguished Service Award;
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Case
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2008
Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant
C. Wickham Skinner and Heather Beckham
Treadway Tire's plant in Lima, Ohio must confront strong job dissatisfaction and high turnover among its line foremen. The foremen are caught in the middle of an adversarial relationship between the union and management, and they must cope with the needs and interests of both. They also perceive limited opportunity for career advancement. Solving the problem requires rethinking the philosophy that guides workforce management and changing the Treadway culture that has grown up around that philosophy. Facing mounting pressure to reduce costs and increase productivity, director of human resources Ashley Wall must work quickly to analyze the root causes of the problem and provide an action plan to reduce turnover of the line foreman segment.
Keywords: Superior ＆ subordinate;
Labor relations;
Work force management;
leadership;
change management;
human resource management;
hiring;
Job satisfaction;
organizational culture;
Management;
Leadership;
Retention;
Rank and Position;
Organizational Culture;
Change Management;
Selection and Staffing;
Satisfaction;
Personal Development and Career;
Labor and Management Relations;
Manufacturing Industry;
Auto Industry;
Ohio;
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Teaching Note
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2008
The Treadway Tire Company: Trouble at the Lima Tire Plant (Brief Case)
C. Wickham Skinner and Heather Beckham
Teaching Note for (2189)
Keywords: Superior ＆ subordinate;
Labor relations;
Work force management;
leadership;
change management;
human resource management;
hiring;
Job satisfaction;
organizational culture;
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Case
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2006
(Revised from original 2003 version)
Elizabeth Parker (A)
Tiziana E. Casciaro, Wickham Skinner and David Krackhardt
A new political appointee with years of volunteer experience takes over a highly responsible job in the state government and is met with bureaucratic inertia. Describes a successful strategy to overcome organizational resistance to change.
Keywords: Public Sector;
Leading Change;
Managerial Roles;
Organizational Change and Adaptation;
Conflict and Resolution;
Power and Influence;
Citation: Casciaro, Tiziana E., Wickham Skinner, and David Krackhardt. " Elizabeth Parker (A)." Harvard Business School Case 404-043, May 2006. (Revised from original August 2003 version.)
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Case
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2006
(Revised from original 2003 version)
Elizabeth Parker (B)
Tiziana E. Casciaro, Wickham Skinner and David Krackhardt
Supplements the (A) case.
Citation: Casciaro, Tiziana E., Wickham Skinner, and David Krackhardt. " Elizabeth Parker (B)." Harvard Business School Case 404-044, May 2006. (Revised from original August 2003 version.)
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Supplement
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2006
(Revised from original 2003 version)
Elizabeth Parker (C)
Tiziana E. Casciaro, Wickham Skinner and David Krackhardt
Supplements the (A) case.
Citation: Casciaro, Tiziana E., Wickham Skinner, and David Krackhardt. " Elizabeth Parker (C)." Harvard Business School Supplement 404-045, May 2006. (Revised from original August 2003 version.)
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Case
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2002
(Revised from original 1975 version)
Elizabeth Best (A)
Wickham Skinner and Ardis Burst
New political appointee with years of volunteer experience takes over highly responsible job in state government and is met with bureaucratic resistance.
Keywords: Government Administration;
Organizational Structure;
Attitudes;
Groups and Teams;
Human Resources;
Jobs and Positions;
Prejudice and Bias;
Public Administration Industry;
Citation: Skinner, Wickham, and Ardis Burst. " Elizabeth Best (A)." Harvard Business School Case 675-123, April 2002. (Revised from original February 1975 version.)
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Case
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1994
(Revised from original version)
General Electric Co.: The Executive Manpower Operation -- David Orselet
Wickham Skinner and David C. Rikert
Keywords: Leadership Development;
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Case
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1991
(Revised from original 1975 version)
Elizabeth Best (B)
Wickham Skinner and Ardis Burst
Describes what a new political appointee with years of volunteer experience did in office.
Keywords: Government and Politics;
Organizational Structure;
Management Skills;
Public Administration Industry;
Citation: Skinner, Wickham, and Ardis Burst. " Elizabeth Best (B)." Harvard Business School Case 675-124, December 1991. (Revised from original February 1975 version.)
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Case
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1991
(Revised from original version)
Elizabeth Best (C)
Wickham Skinner and Ardis Burst
Discusses a problem that confronted the appointee later--how to get a large, complex job accomplished without evident resources.
Keywords: Projects;
Problems and Challenges;
Citation: Skinner, Wickham, and Ardis Burst. " Elizabeth Best (C)." Harvard Business School Case 675-125, December 1991. (Revised from original February 1975 version.)
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Case
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1991
(Revised from original 1975 version)
Elizabeth Best (D)
Wickham Skinner and Ardis Burst
Describes how and what she did to accomplish the job.
Keywords: Public Administration Industry;
Citation: Skinner, Wickham, and Ardis Burst. " Elizabeth Best (D)." Harvard Business School Case 675-126, December 1991. (Revised from original February 1975 version.)
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Case
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1991
(Revised from original version)
Hanrahan Motor Co.
W. Earl Sasser, Wickham C. Skinner and Kathleen Curley
Keywords: Manufacturing Industry;
Citation: Sasser, W. Earl, Wickham C. Skinner, and Kathleen Curley. " Hanrahan Motor Co." Harvard Business School Case 677-134, June 1991. (Revised from original December 1976 version.)
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Case
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1986
(Revised from original version)
North American Rockwell: Draper Division
Wickham Skinner
Keywords: North and Central America;
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Case
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1985
(Revised from original version)
Kalamazoo Plant: Parts Division, Acme Motors
Wickham Skinner and Frank S. Leonard
Keywords: Factories, Labs, and Plants;
Industrial Products Industry;
Michigan;
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Case
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1984
(Revised from original version)
Instrumentation Laboratory, Inc.
Wickham C. Skinner
Keywords: Medical Devices and Supplies Industry;
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Case
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1984
(Revised from original version)
Boston Whaler, Inc. (Revised)
Wickham Skinner
Citation: Skinner, Wickham. " Boston Whaler, Inc. (Revised)." Harvard Business School Case 675-174, March 1984. (Revised from original April 1975 version.)
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Background Note
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1983
(Revised from original version)
Technology and the Manager
Wickham Skinner
Keywords: Technology;
Management;
Citation: Skinner, Wickham. " Technology and the Manager." Harvard Business School Background Note 671-060, December 1983. (Revised from original January 1971 version.)
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Case
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1983
(Revised from original 1959 version)
Sunshine Builders, Inc.
Arch-Richard Dooley and Wickham C. Skinner
Production setup of a successful home builder.
Keywords: Production;
Success;
Business Processes;
Real Estate Industry;
Construction Industry;
Citation: Dooley, Arch-Richard, and Wickham C. Skinner. " Sunshine Builders, Inc." Harvard Business School Case 606-024, May 1983. (Revised from original October 1959 version.)
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Case
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1982
(Revised from original version)
Trans World Airlines (A) (Condensed)
Wickham Skinner and Robert Rodat
Keywords: Air Transportation Industry;
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Case
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1982
(Revised from original version)
Honeywell: Human Resource Planning (C)
Wickham Skinner
Keywords: Human Resources;
Planning;
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Case
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1982
(Revised from original version)
Honeywell: Human Resource Planning (A)
Wickham Skinner
Keywords: Human Resources;
Planning;
Manufacturing Industry;
Consumer Products Industry;
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Case
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1982
(Revised from original version)
Honeywell: Human Resource Planning (B)
Wickham Skinner
Keywords: Human Resources;
Management;
Planning;
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Case
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1982
Honeywell Europe: Human Resource Planning (A)
Wickham Skinner, D. Q. Mills and Jean K. Trescott
Keywords: Human Resources;
Globalized Firms and Management;
Planning;
Europe;
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Case
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1982
Honeywell Europe: Human Resource Planning (B)--West Germany
Wickham Skinner, D. Q. Mills and Jean K. Trescott
Keywords: Human Resources;
Globalized Firms and Management;
Planning;
West Germany;
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Case
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1982
Honeywell Europe: Human Resource Planning (C)--Finland
Wickham Skinner, D. Q. Mills and Jean K. Trescott
Keywords: Human Resources;
Globalized Firms and Management;
Planning;
Finland;
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Case
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1980
Townsend Technology Co.
Wickham Skinner and David Rikert
Keywords: Technology Industry;
Citation: Skinner, Wickham, and David Rikert. " Townsend Technology Co." Harvard Business School Case 680-140, April 1980.
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Case
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1979
Kawkawshawn Plant (A)
Wickham Skinner and Frank S. Leonard
Keywords: Operations;
Citation: Skinner, Wickham, and Frank S. Leonard. " Kawkawshawn Plant (A)." Harvard Business School Case 679-129, June 1979.
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Case
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1979
Kawkawshawn Plant (B)
Wickham Skinner
Keywords: Operations;
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Case
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1979
Westin Scientific Corp.
Wickham Skinner and David C. Rikert
Citation: Skinner, Wickham, and David C. Rikert. " Westin Scientific Corp." Harvard Business School Case 679-093, April 1979.
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Case
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1979
Lektron Corp.
Wickham Skinner and David C. Rikert
Citation: Skinner, Wickham, and David C. Rikert. " Lektron Corp." Harvard Business School Case 679-104, April 1979.
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Case
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1977
(Revised from original version)
Exemplar Bookbinding Co. (Revised)
Wickham Skinner
Keywords: Publishing Industry;
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Case
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1976
(Revised from original version)
Specialty Metal Products, Inc. (Revised)
Wickham C. Skinner
Keywords: Metals and Minerals;
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Case
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1974
(Revised from original version)
Richfield Manufacturing Co. (A)
Wickham Skinner and Richard P. Olsen
Keywords: Manufacturing Industry;
Citation: Skinner, Wickham, and Richard P. Olsen. " Richfield Manufacturing Co. (A)." Harvard Business School Case 672-113, January 1974. (Revised from original March 1972 version.)
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Case
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1970
United Vehicle Corp.: Metal Stamping Division
Wickham Skinner and Duncan C. McDougall
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Supplement
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1968
Armco Steel Corp. (B)
Wickham C. Skinner and Matthew P. Simmons
Keywords: Steel Industry;
Citation: Skinner, Wickham C., and Matthew P. Simmons. " Armco Steel Corp. (B)." Harvard Business School Supplement 669-025, October 1968.
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Supplement
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1968
Armco Steel Corp. (C)
Wickham C. Skinner and Matthew R. Simmons
Keywords: Steel Industry;
Citation: Skinner, Wickham C., and Matthew R. Simmons. " Armco Steel Corp. (C)." Harvard Business School Supplement 669-026, October 1968.
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