D. Quinn Mills

Albert J. Weatherhead, Jr. Professor of Business Administration, Emeritus

Contact:

(617) 495-6206

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Daniel Quinn Mills consults with major corporations and governments and lectures about management, leadership, strategy, economics and geopolitics.   He is an expert on the differences between Asian and Western leadership styles.  His most recent article is “Asian and American Leadership Styles:  How They Differ,” published in the Peking University Business Review, August, 2007.  An American, Mills is also a member of the Innovation Council of Malaysia, a ministry level council chaired by the Prime Minister.

During the Vietnam War (1967-1974), Mills was responsible within the federal government for wages, prices, and production in the capital goods industries constituting some 14% of America’s Gross Domestic Product. 

Mills arrived at the Harvard Business School in 1976 having taught at MIT's Sloan School of Management from 1968 to 1975.  He remained at Harvard until 2007.

Mills has been interested in early stage businesses and as a director and investor has helped develop several firms.   He has been a director of a publicly listed company, chairing its audit committee for several years.            

A thought leader, Mills has written books on leadership, geo-politics, investments, capital markets, business strategy, network organizations, demographics, marketing, empowerment, and union relations.  

His most recent book is Democracy and Its Elected Enemies, published in 2013 by Cambridge University Press also, Master of Illusions:  Presidential Leadership, Strategic Independence and America’s Public Culture, published in 2007 by Cambridge University Press.   The book explores America’s role in the world in the aftermath of the second Iraqi War.

Other recent books include three studies of executive leadership:  Principles of Management; LeadershipHow to Lead, How to Live; and Principles of Human Resource Management — each published in 2005 and 2006 by MindEdge Press.  

Another book, Having It All:  Six Steps for Putting Both Your Career and Your Family First, published in 2004 by Prentice-Hall, offers an effective approach for people to balancing their work and family lives.

Two books published early in this decade tell the story of equity market manipulations:  Wheel, Deal and Steal:  Deceptive Accounting, Deceitful CEOs, and Ineffective Reforms (published by The Financial Times/Prentice Hall, April 2003) and Buy, Lie and Sell High:  How Investors Lost out on Enron and the Internet Bubble (published in 2002).

A 1996 book, Broken Promises, sets forth the strategy that IBM adopted in the 1990s to turn itself around, while another 1996 work, Staying Afloat, proposes business strategies for the world’s construction companies.

In the early eighties, Mills was one of the first to examine the impact of demographics on management and consumption.  He studied the baby boomers in his book Not Like Our Parents (1987).  Also, he helped start interest in moving from management to leadership in business with his Rebirth of the Corporation (1991), and helped define and establish the new management approach of empowerment through The GEM Principle (1994).

Mills’ earliest books dealt with economics and employee relations.  As a government official he helped bring to a close the cycle of wage-push inflation which damaged the economy in the 1960s and ‘70s, and described these efforts in Government, Labor and Inflation (1975), Industrial Relations in Transition (1984), and his university-level textbook Labor-Management Relations (in five editions).

Widely and often quoted as well as seen in the national media, Mills has appeared on NBC’s Today Show, and been quoted in articles in The New York Times, Wall Street Journal, Chicago Tribune, Los Angeles Times, and Business Week.  He is a fellow of the National Academy of Human Resources.

His MA and Ph.D., both in economics, are from Harvard.   Mills received his undergraduate degree from Ohio Wesleyan University.

    Publications

    Books

    1. Democracy and Its Elected Enemies: American Political Capture and Economic Decline

      Democracy and Its Elected Enemies reveals that American politicians have usurped their constitutional authority, substituting their economic and political sovereignty for the people's. This has been accomplished by creating an enormous public service sector operating in the material interest of politicians themselves and of their big business and big social advocacy confederates to the detriment of workers, the middle class, and the nonpolitical rich, jeopardizing the nation's security in the process. The authors contend that this usurpation is the source of America's economic decline and fading international power and provide an action plan for restoring "true" democracy in which politicians only provide the services people vote for within the civil and property rights protections set forth in the Constitution.

      Keywords: Ethics; Government and Politics; Macroeconomics; Public Administration Industry; United States;

      Citation:

      Rosefielde, Steven, and Daniel Quinn Mills. Democracy and Its Elected Enemies: American Political Capture and Economic Decline. New York: Cambridge University Press, 2013.
    2. Building World Class Universities in Asia

      After discussing higher education's potential contribution to Asia's economic progress and the characteristics (and limitations) of a leading university, Professor Emeritus Daniel Quinn Mills lays out his recommendations for building a world-class university in Asia, including how to hire faculty, build a curriculum, attract and retain students, and achieve top-quality research.

      Keywords: Development Economics; Curriculum and Courses; Higher Education; Selection and Staffing; Research; Asia;

      Citation:

      Mills, D. Quinn. Building World Class Universities in Asia. CreateSpace Independent Publishing Platform, 2010.
    3. Masters of Illusion: American Leadership in the Media Age

      Keywords: Leadership; Media; United States;

      Citation:

      Rosefielde, Steven, and D. Quinn Mills. Masters of Illusion: American Leadership in the Media Age. New York: Cambridge University Press, 2007.
    4. Principles of Management

      Keywords: Management;

      Citation:

      Mills, D. Quinn. Principles of Management. Waltham, MA: MindEdge Press, 2005.
    5. Leadership: How to Lead, How to Live

      Keywords: Leadership;

      Citation:

      Mills, D. Quinn. Leadership: How to Lead, How to Live. Waltham, MA: MindEdge Press, 2005.
    6. Collaborative Customer Relationship Management: Taking CRM to the Next Level

      Keywords: Cooperation; Customer Relationship Management;

      Citation:

      Kracklauer, Alexander H., Daniel Quinn Mills, and Dirk Seifert. Collaborative Customer Relationship Management: Taking CRM to the Next Level. Berlin: Springer-Verlag, 2004.
    7. Having It All...And Making It Work: Six Steps for Putting Both Your Career and Your Family First

      Keywords: Personal Development and Career; Work-Life Balance;

      Citation:

      Mills, D. Quinn, Sasha Mattu, and Kirstin Hornby. Having It All...And Making It Work: Six Steps for Putting Both Your Career and Your Family First. Upper Saddle River, NJ: Prentice Hall, 2004.
    8. Wheel, Deal, and Steal: Deceptive Accounting, Deceitful CEOs, and Ineffective Reforms

      Citation:

      Mills, D. Quinn. Wheel, Deal, and Steal: Deceptive Accounting, Deceitful CEOs, and Ineffective Reforms. Upper Saddle River, NJ: Financial Times Prentice Hall, 2003.
    9. Kooperatives Kundenmanagement

      Citation:

      Kracklauer, Alexander, D. Quinn Mills, and Dirk Seifert. Kooperatives Kundenmanagement. Wiesbaden, Germany: Gabler Verlag, 2002, German ed.
    10. Buy, Lie, and Sell High: How Investors Lost Out on Enron and the Internet Bubble

      Keywords: Sales; Crime and Corruption; Online Technology;

      Citation:

      Mills, D. Quinn. Buy, Lie, and Sell High: How Investors Lost Out on Enron and the Internet Bubble. Upper Saddle River, NJ: Financial Times Prentice Hall, 2002.
    11. Buy, Lie, and Sell High: How Investors Lost Out on Enron and the Internet Bubble

      Citation:

      Mills, D. Quinn, and Dirk Seifert. Buy, Lie, and Sell High: How Investors Lost Out on Enron and the Internet Bubble. Foreign Language Frankfurt: Galileo Press, 2002, German ed.
    12. eLeadership

      Keywords: Leadership;

      Citation:

      Mills, D. Q. eLeadership. Paramus, NJ: Prentice Hall Press, 2001. (Also published in translated edition in Portuguese, E-Liderazgo, Bilbao: Ediciones Deusto, 2002.)
    13. Internet University Vol. 1: Your Guide to Online College Courses; Vol. 2: Liberal Arts; Vol. 3: Technology; Vol. 4: Graduate Studies; Vol. 5: Business School Edition

      Keywords: Higher Education; Online Technology; Technology; Business Education;

    14. The Internet University

      Keywords: Internet; Education;

      Citation:

      Mills, D. Q. The Internet University. Anaheim: BNi Publications, 1999.
    15. Broken Promises: An Unconventional View of What Went Wrong at IBM

      Keywords: Corporate Strategy; Failure;

      Citation:

      Mills, D. Q., and G. B. Friesen. Broken Promises: An Unconventional View of What Went Wrong at IBM. Boston, MA: Harvard Business School Press, 1996.
    16. Staying Afloat in the Construction Industry: Economic and Political Trends for the 1990s

      Keywords: Construction; Business History; Construction Industry;

      Citation:

      Mills, D. Q. Staying Afloat in the Construction Industry: Economic and Political Trends for the 1990s. Los Angeles: BNi Publications, 1996.
    17. The GEM Principle

      Citation:

      Mills, D. Q. The GEM Principle. Essex Junction, VT: Oliver Wight Publications, 1994.
    18. The Empowerment Imperative

      Keywords: Corporate Social Responsibility and Impact;

      Citation:

      Mills, D. Q. The Empowerment Imperative. Amherst, MA: Human Resource Development Press, 1994.
    19. Labor-management Relations

      Keywords: Labor and Management Relations;

      Citation:

      Mills, D. Q. Labor-management Relations. 5th ed. New York: McGraw-Hill, 1994.
    20. Rebirth of the Corporation

      Keywords: Corporate Entrepreneurship;

      Citation:

      Mills, D. Q. Rebirth of the Corporation. New York: John Wiley & Sons, 1991.
    21. Managing Human Assets: The Groundbreaking Harvard Business School Program

      Keywords: Management; Assets; Higher Education; Programs;

      Citation:

      Beer, Michael, Bert Spector, Paul R. Lawrence, and D. Q. Mills. Managing Human Assets: The Groundbreaking Harvard Business School Program. New York, NY: Free Press, 1984.

    Journal Articles

    1. Asian and American Leadership Styles: How Are They Unique?

      Keywords: Leadership Style; Asia; United States;

      Citation:

      Mills, D. Quinn. "Asian and American Leadership Styles: How Are They Unique?" HBS Working Knowledge (June 27, 2005). (Also published in " Asian Diversity Magazine, December 2005.)
    2. Paradigm Lost: The Imperial CEO

      Keywords: Management;

      Citation:

      Mills, D. Quinn. "Paradigm Lost: The Imperial CEO." Directors & Boards 27, no. 4 (summer 2003): 41–42.
    3. How To Stop Another Stock Bubble

      Keywords: Stocks;

      Citation:

      Mills, D. Quinn. "How To Stop Another Stock Bubble." Expert-View. International Forum: The Magazine for Staff of Deutsche Bank Group (September 2002), 58.
    4. New Ways of Category Management

      Keywords: Management;

      Citation:

      Kracklauer, Alexander, Michael Leyk, D. Quinn Mills, Stefan Ruebke, and Dirk Seifert. "New Ways of Category Management." Harvard Business Manager (April 2002): 98–106.
    5. New Concepts for Corporate e-Learning - The Use of Virtual Classes at Harvard Business School As Best Practice

      Keywords: Learning; Online Technology; Higher Education; Boston;

      Citation:

      Mills, D. Quinn, and Dirk Seifert. "New Concepts for Corporate e-Learning - The Use of Virtual Classes at Harvard Business School As Best Practice." Markt: Journal für Marketing (April 2002).
    6. Who's to Blame for the Bubble?

      Citation:

      Mills, D. Quinn. "Who's to Blame for the Bubble?" Harvard Business Review 79, no. 5 (May 2001): 22–23.
    7. Online-Marketing-Controlling

      Keywords: Online Technology; Marketing;

      Citation:

      Kracklauer, Alexander, D. Quinn Mills, Olaf Passenheim, and Dirk Seifert. "Online-Marketing-Controlling." Markt: Journal für Marketing 40, no. 4 (2001): 151–158.
    8. Leading in a Leaderless World

      Keywords: Leadership;

      Citation:

      Mills, D. Q., and I. Somerville. "Leading in a Leaderless World." Leader to Leader 13 (summer 1999): 30–38.
    9. The American Perspective

      Keywords: Perspective; United States;

      Citation:

      Mills, D. Q. "The American Perspective." CEO Report. Chief Executive (January–February 1998), 10–13.
    10. The Changing Social Contract in American Business

      Keywords: Change; Business Ventures; Society; United States;

      Citation:

      Mills, D. Q. "The Changing Social Contract in American Business." European Management Journal 14, no. 5 (October 1996).
    11. The Decline and Rise of IBM

      Keywords: Business Ventures; Computer Industry; Manufacturing Industry;

      Citation:

      Mills, D. Q. "The Decline and Rise of IBM." MIT Sloan Management Review 37, no. 4 (summer 1996).
    12. The New Management System

      Keywords: Management;

      Citation:

      Mills, D. Q. "The New Management System." European Management Journal 13, no. 3 (September 1995): 251–256.
    13. The Role of a Union in a Well-managed Company

      Keywords: Labor Unions; Business Ventures;

      Citation:

      Mills, D. Q. "The Role of a Union in a Well-managed Company." LSL SMI Review (summer 1994): 11–14.
    14. Marketing in der Organization der Zukunft

      Keywords: Marketing;

      Citation:

      Mills, D. Q. "Marketing in der Organization der Zukunft." Absatzwirtschaft (June 1993).
    15. The Changing Workforce

      Keywords: Change;

      Citation:

      Mills, D. Q. "The Changing Workforce." Journal of Corporate Management 45, no. 21 (March–April 1993): 78–80.
    16. Clusters: A New Style of Organization

      Citation:

      Mills, D. Q., and G. B. Friesen. "Clusters: A New Style of Organization." Clinical Laboratory Management Review 6, no. 6 (November–December 1992): 499–513.
    17. The Truth about Empowerment

      Citation:

      Mills, D. Q. "The Truth about Empowerment." Training & Development 46, no. 8 (August 1992): 31–32.
    18. The Learning Organization

      Citation:

      Mills, D. Q., and G. B. Friesen. "The Learning Organization." European Management Journal 10, no. 2 (June 1992): 146–156.

    Book Chapters

    1. An Opportunity-Based Strategy Process for Innovation

      Keywords: Innovation Strategy; Opportunities; Management Practices and Processes;

      Citation:

      Mills, D. Quinn. "An Opportunity-Based Strategy Process for Innovation." In Strategic Management in the Innovation Economy, edited by Thomas H. Davenport, Marius Liebold, and Sven Voepoel. New York: John Wiley & Sons, 2006.
    2. Management in Perspective: Lessons Learned from Harvard Business School

      Keywords: Management;

      Citation:

      Mills, D. Quinn, and Franziska Zellweger. "Management in Perspective: Lessons Learned from Harvard Business School." In E-Learning an Hochschulen. An Beispielen lernen, edited by Dieter Euler and Karl Wilbers, 89–96. Switzerland: Institut für Wirtschaftspädagogik, 2003, German ed.
    3. The Leader as Partner: A Contrast of European and American Leadership Styles

      Keywords: Leadership Style; Europe; United States;

      Citation:

      Mills, D. Quinn, Stephan A. Friedrich, Hans H. Hinterhuber, and Dirk Seifert. "The Leader as Partner: A Contrast of European and American Leadership Styles." Chap. 17 in Partnering: The New Face of Leadership, edited by Larraine Segil, Marshall Goldsmith, and James Belasco, 177–186. New York: AMACOM, 2002.
    4. The Use of Virtual Classes at Harvard Business School: A Successful Model for Corporate e-Learning

      Keywords: Business Education; Information Technology; Education Industry;

      Citation:

      Mills, D. Quinn, and Dirk Seifert. "The Use of Virtual Classes at Harvard Business School: A Successful Model for Corporate e-Learning." Chap. 13 in Corporate e-Learning. Edited by Reiner Neumann, Ralf Nacke, and Alexander Ross, 171–180. Wiesbaden, Germany: Gabler Verlag, 2002.
    5. Empowerment

      Keywords: Power and Influence;

      Citation:

      Mills, D. Q., and G. Bruce Friesen. "Empowerment." In Financial Times Handbook of Management, edited by S. Crainer and D. Dearlove. New York: Prentice Hall, 2000.
    6. Managing Change in Higher Education: A Leader's Guide

      Keywords: Change Management; Higher Education; Leading Change; Education Industry;

      Citation:

      Mills, D. Q., and J. Pumo. "Managing Change in Higher Education: A Leader's Guide." In Renewing Administration: Preparing Colleges and Universities for the 21st Century, edited by Diana G. Oblinger and Richard N. Katz. Bolton, MA: Anker Publishing Company, 1999.

    Cases and Teaching Materials

    1. Leadership Forum: Building Great Careers (TN)

      Keywords: Personal Development and Career; Leadership;

      Citation:

      Mills, D. Quinn, and Carole Winkler. "Leadership Forum: Building Great Careers (TN)." Harvard Business School Teaching Note 307-104, April 2007.
    2. Leadership Forum: Building Great Careers - Video

      Leadership: Can I learn it, how do I do it, and how can I use it to advance my career? How is today's world different from the one our teachers entered years ago, and how does that affect me? The two videos on this DVD address these and other questions typically asked by students trying to make challenging and life-altering career decisions. The videos may be used in whole or in part with background from: Mills, D. Quinn. Leadership: How to Lead, How to Live. Waltham, Mass.: MindEdge Press, 2005; Thomas, D. A., and John J. Gabarro. Breaking Through: The Making of Minority Executives in Corporate America. Boston, Mass.: Harvard Business School Press, 1999; Mills, D. Quinn. Principles of Management. Waltham, Mass.: MindEdge Press, 2005; Mills, D. Quinn, Sasha Mattu, and Kirstin Hornby. Having It All ... And Making It Work: Six Steps for Putting Both Your Career and Your Family First. Upper Saddle River, N.J.: Prentice-Hall, 2004. The videos may also be supplemented by an excellent by an excellent on-line course that is available at the Winchester Center for Management Development, accessed via www.execlearn.com.

      Keywords: Personal Development and Career; Work-Life Balance; Leadership Development; Talent and Talent Management; Leadership Style; Knowledge Dissemination; Teaching; Executive Education; Decision Choices and Conditions; Management Style; Education Industry;

      Citation:

      Mills, D. Quinn, and Carole Winkler. "Leadership Forum: Building Great Careers - Video." Harvard Business School Video Case 307-708, April 2007.
    3. Leadership Forum: America's International Leadership (TN)

      Keywords: Leadership;

      Citation:

      Mills, D. Quinn, and Carole Winkler. "Leadership Forum: America's International Leadership (TN)." Harvard Business School Teaching Note 307-082, April 2007.
    4. Leadership Forum: America's International Leadership - Video

      Keywords: Leadership; United States;

      Citation:

      Mills, D. Quinn, and Carole Winkler. "Leadership Forum: America's International Leadership - Video." Harvard Business School Video Case 307-710, April 2007.
    5. Siemens Medical Solutions: Strategic Turnaround

      Describes how Siemens Medical Solutions (MED) accomplished a remarkable turnaround from a money-losing operation to one of Siemens' most profitable divisions. By late 1996, a challenging market environment in the health care industry as well as inefficiencies in the company's manufacturing, logistics, and sales/service processes had a negative impact on MED's profitability. Reacting to these challenges, CEO Reinhardt defined and implemented a comprehensive turnaround program centered around people, processes, and products. The case highlights the most important aspects of the company's turnaround and later expansion and provides an outlook for the company's future challenges and opportunities.

      Keywords: Opportunities; Globalized Firms and Management; Health Care and Treatment; Transformation; Problems and Challenges; Medical Devices and Supplies Industry;

      Citation:

      Mills, D. Quinn, and Julian Kurz. "Siemens Medical Solutions: Strategic Turnaround." Harvard Business School Case 703-494, June 2003. (Revised November 2003.)
    6. First Marblehead Corporation (B)

      Supplements the (A) case.

      Keywords: Financial Services Industry; Education Industry;

      Citation:

      Mills, D. Quinn, and Hal Hogan. "First Marblehead Corporation (B)." Harvard Business School Supplement 303-052, September 2002.
    7. First Marblehead Corporation (A)

      Daniel Meyers, chairman and CEO of First Marblehead Corp., provides financial engineering services to educational institutions. This case deals with the market for student loans.

      Keywords: Financing and Loans; Education; Markets; Microfinance; Management Teams; Financial Services Industry; Education Industry;

      Citation:

      Mills, D. Quinn, and Matt Salloway. "First Marblehead Corporation (A)." Harvard Business School Case 301-069, January 2001. (Revised September 2002.)
    8. Cerner Corporation (C)

      Citation:

      Mills, D. Quinn, and Matt Salloway. "Cerner Corporation (C)." Harvard Business School Case 301-138, June 2001.
    9. Cerner Corporation (B)

      Supplements the (A) case.

      Keywords: Management; Management Style; Leadership; Leadership Style; Change; Employees; Health Industry;

      Citation:

      Mills, D. Quinn, and Matt Salloway. "Cerner Corporation (B)." Harvard Business School Case 301-137, June 2001.
    10. Cerner Corporation (A)

      The CEO thinks people are not working long enough hours. He sends a memo. This series describes the backlash.

      Keywords: Crisis Management; Management Style; Leadership Style; Nonverbal Communication; Employees; Organizational Culture; Health Industry;

      Citation:

      Mills, D. Quinn, and Matt Salloway. "Cerner Corporation (A)." Harvard Business School Case 301-136, June 2001.
    11. Honeywell Defense Avionics

      Keywords: Technology; National Security; Aerospace Industry; Electronics Industry; Technology Industry;

      Citation:

      Mills, D. Quinn, and Paul Clark. "Honeywell Defense Avionics." Harvard Business School Case 396-379, May 1996.
    12. Acer Group, The: Vision for the Year 2000

      In the early 1990s, Acer, Inc. set two goals: to be a top-five PC company worldwide in 1995 and to be a global consortium of companies by the year 2000. The company identified potential obstacles concerning capital, image, number of experienced international managers, and marketing experience in foreign markets, and devised a strategy to reach its goals. This case examines the company's strategy in the context of changes in the PC industry.

      Keywords: Mission and Purpose; Goals and Objectives; Management Analysis, Tools, and Techniques; Organizational Structure; Global Strategy; Multinational Firms and Management; Experience and Expertise; Marketing Strategy; Production; Rank and Position; Business Strategy; Capital; Computer Industry; Japan;

      Citation:

      Mills, D. Quinn, and Richard C. Wei. "Acer Group, The: Vision for the Year 2000." Harvard Business School Case 495-001, September 1994. (Revised September 1994.)
    13. Giordano Holdings Ltd.

      Citation:

      Mills, D. Quinn, and Richard C. Wei. "Giordano Holdings Ltd." Harvard Business School Case 495-002, June 1994.
    14. Letter from an Investment Banker

      Keywords: Investment Banking; Banking Industry;

      Citation:

      Mills, D. Quinn, G. Bruce Friesen, and Richard C. Wei. "Letter from an Investment Banker." Harvard Business School Case 494-061, June 1994.
    15. ABC Sales and Service Division: A Case Study of Personal and Organizational Transformation

      In the midst of dramatic changes in the information systems industry and declining profits at the ABC Co., the vice president in charge of the sales and service division, Jeff, and his managers attempt to transform their division. The transformation gets off to a good start but soon runs into problems as the managers are forced to lay off employees and to cancel a conference intended to move the transformation forward. Jeff wonders what he should do next as some members of his management team resign and morale is low.

      Keywords: Organizational Change and Adaptation; Transformation; Motivation and Incentives; Resignation and Termination; Communication; Business or Company Management; Information Technology Industry;

      Citation:

      Mills, D. Quinn, Brock W. Orwig, Janet M. Pumo, Todd C. Stilson, and Richard C. Wei. "ABC Sales and Service Division: A Case Study of Personal and Organizational Transformation." Harvard Business School Case 494-075, January 1994.
    16. British Petroleum Co.: Engineering Group (B)

      Keywords: Energy Industry;

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "British Petroleum Co.: Engineering Group (B)." Harvard Business School Case 491-068, June 1991.
    17. British Petroleum Co.: Engineering Group (A) (Condensed)

      Keywords: Engineering; Energy Industry;

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "British Petroleum Co.: Engineering Group (A) (Condensed)." Harvard Business School Case 490-030, November 1989. (Revised February 1991.)
    18. Waltergate (A)

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "Waltergate (A)." Harvard Business School Case 491-032, November 1990.
    19. Waltergate (B)

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "Waltergate (B)." Harvard Business School Supplement 491-033, November 1990.
    20. Du Pont Fibers Department Information Systems (Condensed)

      Keywords: Information Technology;

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "Du Pont Fibers Department Information Systems (Condensed)." Harvard Business School Case 490-031, December 1989.
    21. Note on How Organizations Can be Structured

      Describes four basic organizational forms--hierarchy, division, matrix, and cluster. Diagrams of each are included. Their strengths and weaknesses under different business environment conditions are detailed. There is a table comparing the forms on several key organizational dimensions and a second table that describes key management practices in each form.

      Keywords: Management Practices and Processes; Organizational Culture; Organizational Design; Organizational Structure;

      Citation:

      Mills, D. Q. "Note on How Organizations Can be Structured." Harvard Business School Background Note 490-040, December 1989.
    22. NYNEX: An Executive Development Process

      Keywords: Executive Education; Leadership Development; Telecommunications Industry;

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "NYNEX: An Executive Development Process." Harvard Business School Case 490-020, November 1989.
    23. IBM Corp.: The Full Employment Practice (Condensed)

      Keywords: Employment; Management Practices and Processes; Computer Industry; Information Technology Industry;

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "IBM Corp.: The Full Employment Practice (Condensed)." Harvard Business School Case 490-009, November 1989.
    24. Du Pont Fibers Department Information Systems

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "Du Pont Fibers Department Information Systems." Harvard Business School Case 489-023, June 1989. (Revised July 1989.)
    25. People Express, Update - January 1989

      Follow-up to People Express (A). Describes what happened to People Express Airlines after 1985.

      Keywords: Outcome or Result; Air Transportation Industry;

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "People Express, Update - January 1989." Harvard Business School Supplement 489-022, March 1989.
    26. British Petroleum Co.: Engineering Group (A)

      Keywords: Energy Industry;

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "British Petroleum Co.: Engineering Group (A)." Harvard Business School Case 489-067, February 1989.
    27. IBM Corp.: The Full Employment Practice (B1)

      Keywords: Employment; Information Technology Industry;

      Citation:

      Mills, D. Quinn. "IBM Corp.: The Full Employment Practice (B1)." Harvard Business School Supplement 489-099, February 1989.
    28. IBM Corp.: The Full Employment Practice (A)

      Keywords: Selection and Staffing; Human Resources; Management; Computer Industry;

      Citation:

      Mills, D. Quinn. "IBM Corp.: The Full Employment Practice (A)." Harvard Business School Case 489-096, January 1989.
    29. IBM Corp.: The Full Employment Practice (B)

      Keywords: Employment; Computer Industry; Manufacturing Industry;

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "IBM Corp.: The Full Employment Practice (B)." Harvard Business School Supplement 489-097, January 1989.
    30. IBM Corp.: The Full Employment Practice (C)

      Keywords: Employment; Information Technology Industry;

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "IBM Corp.: The Full Employment Practice (C)." Harvard Business School Supplement 489-098, January 1989.
    31. Sun Refining and Marketing Co. (A)

      Keywords: Energy Industry;

      Citation:

      Mills, D. Quinn, and G Bruce Friesen. "Sun Refining and Marketing Co. (A)." Harvard Business School Case 488-004, July 1987.
    32. Sun Refining and Marketing Co. (B)

      Citation:

      Mills, D. Quinn, and G Bruce Friesen. "Sun Refining and Marketing Co. (B)." Harvard Business School Case 488-005, July 1987.
    33. Detained Employee

      Keywords: Employees;

      Citation:

      Mills, D. Quinn. "Detained Employee." Harvard Business School Case 487-069, March 1987.
    34. People Express - March 1984

      Describes People Express business strategy and whether it was successful. Describes changing environment in the airline industry and asks students to make decisions concerning a new business strategy for People Express. Follow-up to the (A) case.

      Keywords: Change; Industry Structures; Business Strategy; Aerospace Industry;

      Citation:

      Mills, D. Quinn. "People Express - March 1984." Harvard Business School Supplement 487-043, November 1986.
    35. People Express - May 1985

      Describes situation facing Don Burr at People Express in May of 1985. Purpose is to get students to make a business policy decision. Follow-up to People Express - March 1984.

      Keywords: Decisions; Policy; Management Teams; Air Transportation Industry;

      Citation:

      Mills, D. Quinn. "People Express - May 1985." Harvard Business School Supplement 487-044, November 1986.
    36. American Communications (B)

      Keywords: Communications Industry; United States;

      Citation:

      Mills, D. Quinn, and G Bruce Friesen. "American Communications (B)." Harvard Business School Supplement 487-031, October 1986.
    37. Coal Strike of 1977-78 (A) (Condensed)

      Keywords: Labor Unions; Labor and Management Relations; Mining Industry;

      Citation:

      Mills, D. Quinn. "Coal Strike of 1977-78 (A) (Condensed)." Harvard Business School Case 683-053, October 1982. (Revised September 1986.)
    38. American Communications (A), Teaching Note

      Keywords: Communication; Telecommunications Industry;

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "American Communications (A), Teaching Note." Harvard Business School Teaching Note 486-094, March 1986.
    39. Higgins Equipment Co. (B) and (B) (AMP), Teaching Note

      Keywords: Industrial Products Industry;

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "Higgins Equipment Co. (B) and (B) (AMP), Teaching Note." Harvard Business School Teaching Note 486-059, October 1985. (Revised March 1986.)
    40. American Communications (A)

      Citation:

      Mills, D. Quinn, and G. Bruce Friesen. "American Communications (A)." Harvard Business School Case 486-088, February 1986. (Revised March 1986.)
    41. Coal Strike of 1977-78 (C)

      Keywords: Labor Unions; Labor and Management Relations; Mining Industry;

      Citation:

      Mills, D. Quinn, and Richard O. von Werssowetz. "Coal Strike of 1977-78 (C)." Harvard Business School Case 679-133, July 1979. (Revised December 1984.)
    42. Packard Electric (B)

      Keywords: Electronics Industry;

      Citation:

      Mills, D. Quinn, and Elizabeth Ament Lipton. "Packard Electric (B)." Harvard Business School Supplement 484-110, June 1984.
    43. Packard Electric (A)

      Keywords: Energy Industry;

      Citation:

      Mills, D. Quinn, and Elizabeth Ament Lipton. "Packard Electric (A)." Harvard Business School Case 484-109, June 1984.
    44. R.S. Means Co., Inc. (B)

      Citation:

      Mills, D. Quinn, and E. Mary Lou Balbaky. "R.S. Means Co., Inc. (B)." Harvard Business School Supplement 384-238, April 1984.
    45. R.S. Means Co., Inc. (A)

      Citation:

      Mills, D. Quinn, and E. Mary Lou Balbaky. "R.S. Means Co., Inc. (A)." Harvard Business School Case 384-237, April 1984.
    46. Megalith, Inc. -- Hay Associates (B)

      Describes Hay Associates Climate Survey Questionnaire and the eight dimensions of organizational climate. Rewritten by G.W. Baird, company partner.

      Keywords: Surveys; Organizations; Human Resources;

      Citation:

      Mills, D. Quinn, and George W. Baird. "Megalith, Inc. -- Hay Associates (B)." Harvard Business School Case 484-070, February 1984.
    47. Megalith, Inc. -- Hay Associates (C)

      Provides a glossary of executive compensation terms. Rewritten by G.W. Baird, company partner.

      Keywords: Executive Compensation; Compensation and Benefits; Employment Industry;

      Citation:

      Mills, D. Quinn, George W. Baird, and George W. Baird. "Megalith, Inc. -- Hay Associates (C)." Harvard Business School Case 484-071, February 1984.
    48. Note on Labor-Management Cooperation

      Keywords: Labor and Management Relations;

      Citation:

      Mills, D. Quinn, and Mary Lou Balbaky. "Note on Labor-Management Cooperation." Harvard Business School Background Note 484-044, November 1983.
    49. LEP Corp. (C)

      Citation:

      Mills, D. Quinn, and Mary Lou Balbaky. "LEP Corp. (C)." Harvard Business School Supplement 383-023, September 1982. (Revised August 1983.)
    50. Conversion Training at New England Telephone (A)

      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England;

      Citation:

      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
    51. Conversion Training at New England Telephone (B)

      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England;

      Citation:

      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (B)." Harvard Business School Case 383-100, November 1982.
    52. LEP Corp. (B): Alternatives/Recommended Actions

      Citation:

      Mills, D. Quinn, and Mary Lou Balbaky. "LEP Corp. (B): Alternatives/Recommended Actions." Harvard Business School Supplement 383-022, September 1982.
    53. LEP Corp. (D)

      Citation:

      Mills, D. Quinn, and Mary Lou Balbaky. "LEP Corp. (D)." Harvard Business School Supplement 383-024, September 1982.
    54. LEP Corp. (A): Advanced Technology Division

      Keywords: Technology Industry;

      Citation:

      Mills, D. Quinn, and Mary Lou Balbaky. "LEP Corp. (A): Advanced Technology Division." Harvard Business School Case 383-018, August 1982.
    55. Honeywell Europe: Human Resource Planning (A)

      Keywords: Human Resources; Globalized Firms and Management; Planning; Europe;

      Citation:

      Skinner, Wickham, D. Q. Mills, and Jean K. Trescott. "Honeywell Europe: Human Resource Planning (A)." Harvard Business School Case 682-050, May 1982.
    56. Honeywell Europe: Human Resource Planning (B)--West Germany

      Keywords: Human Resources; Globalized Firms and Management; Planning; West Germany;

      Citation:

      Skinner, Wickham, D. Q. Mills, and Jean K. Trescott. "Honeywell Europe: Human Resource Planning (B)--West Germany." Harvard Business School Case 682-051, May 1982.
    57. Honeywell Europe: Human Resource Planning (C)--Finland

      Keywords: Human Resources; Globalized Firms and Management; Planning; Finland;

      Citation:

      Skinner, Wickham, D. Q. Mills, and Jean K. Trescott. "Honeywell Europe: Human Resource Planning (C)--Finland." Harvard Business School Case 682-052, May 1982.
    58. Coal Strike of 1977-78 (A)

      Keywords: Labor Unions; Labor and Management Relations; Mining Industry;

      Citation:

      Mills, D. Quinn, and Richard O. von Werssowetz. "Coal Strike of 1977-78 (A)." Harvard Business School Case 679-131, July 1979. (Revised December 1981.)
    59. Reagan Plan, The: Supplement

      Supplements the case.

      Keywords: Macroeconomics; Government Administration;

      Citation:

      Mills, D. Quinn. "Reagan Plan, The: Supplement." Harvard Business School Supplement 382-005, July 1981.
    60. Coal Strike of 1977-78 (B)

      Keywords: Labor Unions; Labor and Management Relations; Mining Industry;

      Citation:

      Mills, D. Quinn, and Richard O. von Werssowetz. "Coal Strike of 1977-78 (B)." Harvard Business School Case 679-132, July 1979.

    Other Publications and Materials

    1. Next Generation Learning via Next Generation Content

      Keywords: Technology; Learning;

      Citation:

      Mills, D. Quinn. "Next Generation Learning via Next Generation Content." MindEdge Press White Paper Series, MindEdge Press, Waltham, MA, December 2005.

      Research Summary

    1. Securities Industry

      I have recently published two books about the bull market of the 1990s. The first deals with the internet bubble; the second deals with the large company financial reporting scandals. Both books consider the events, causes (including matters of ethics) , and what might be done about the situation.
    2. Work/family

      I have just published, in 2004, a book on how professionals might manage the challenge of balancing work and family demands. The book is oriented not at the problem, which is often dealt with in publications by others, but with six steps for dealing with it.