Research Summary


by Alison Wood Brooks


Professor Brooks studies topics at the intersection of emotion, cognition, and behavior. Much of her research has focused on anxiety, one of the most pervasive emotions experienced in the workplace. She focuses on state anxiety, which is triggered by the potential for adverse consequences, rather than anxiety as a personality trait, and she investigates both the intrapersonal experience and interpersonal expression of anxiety. Professor Brooks’ work on anxiety—and other emotions such as anger, excitement, calmness, envy, admiration, pity, and disgust—has led her to examine how individuals navigate interpersonal interaction in the workplace more broadly. For example, she also studies trust, which involves overcoming social anxiety and making oneself vulnerable to others. Her work points to the importance of understanding and exercising emotional intelligence at work, and to ways people can regulate their emotions strategically to make themselves and their organizations more effective.

Keywords: Anxiety; Emotion; Emotion Regulation; Reappraisal; negotiation; trust; Performance;