Research Summary

Transparency and Global Organizations

by Ethan S. Bernstein


As organizations, and even teams within organizations, become more global, how much should different geographies observe each other? If productivity were the only concern, should every office have monitors showing the activities, captured via video cameras, of team members in other geographies? Would it be better to only see, via internal messenger programs or shared calendars, when someone is online? Does it depend on the type of team or organizational unit? These questions are best answered through rigorous qualitative field work on cross-border teams, which is currently underway.