Research Summary

Institutions and Human Capital Development in the Indian IT Services Industry



Una's dissertation research examines how institutional contexts shape human resource practices and human capital development in knowledge intensive industries and their implications for long-term industry development and competitiveness.

Una uses field, survey, and archival research to examine the role of social institutions and inter-firm networks and collaboration in facilitating the development and diffusion of skill development and human resource practices in the Indian IT services industry and their impact on firm capabilities and industry upgrading.