Case | HBS Case Collection | May 1984 (Revised May 1989)

Cleveland Twist Drill (B)

by Richard G. Hamermesh


Describes events at Cleveland Twist Drill between April 1982 and February 1983. Jim Bartlett's approach to the union and the implementation of the "move strategy" are described. Students are asked to evaluate these actions and to develop plans for dealing with current problems and with recent overtures from the union president.

Keywords: History; Management Style; Leadership Style; Standards; Power and Influence;


Hamermesh, Richard G. "Cleveland Twist Drill (B)." Harvard Business School Case 384-163, May 1984. (Revised May 1989.)