Case | HBS Case Collection | 1986 (Revised from original 1983 version)

Johnson & Johnson (A)

by Francis Aguilar
 

Abstract

Describes the Johnson & Johnson culture and the corporate systems, structures, and procedures which reflect and promote it. The principal teaching objectives are to gain an understanding of the impact a strong culture can have on strategic decisions and to consider how such cultures might be managed.

Keywords: Organizational Culture; Management Systems; Organizational Structure; Business Growth and Maturation; Corporate Strategy; Growth Management; Health Care and Treatment; Health Industry;

Language: English Format: Print 17 pages Purchase

Citation:

Aguilar, Francis. "Johnson & Johnson (A)." Harvard Business School Case 384-053, June 1986. (Revised from original August 1983 version.)

Related Work

  1. Case | HBS Case Collection | 1986 (Revised from original version)

    Johnson & Johnson (B): Hospital Services

    Francis Aguilar

    The main issue has to do with the lack of fit or incompatibility between the early environmental requirements for strategy and the cultural constraints on the organization. Describes the internal resistance to the proposed changes and top management's efforts to resolve the contradictory requirements of strategy and culture. A second major issue concerns the challenge facing a general manager who has been given responsibility for operationalizing the forced solution.

    Keywords: Business or Company Management; Change Management; Organizational Change and Adaptation; Organizational Culture; Health Care and Treatment; Growth and Development Strategy; Health Industry;

    Citation:

    Aguilar, Francis. "Johnson & Johnson (B): Hospital Services." Harvard Business School Case 384-054, June 1986. (Revised from original August 1983 version.)
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Francis Aguilar
Professor, Emeritus

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