Article | Harvard Business Review | January–February 1996

Using the Balanced Scorecard as a Strategic Management System

by Robert S. Kaplan and David Norton

Keywords: Balanced Scorecard; Strategy; Management; System;

Citation:

Kaplan, Robert S., and David Norton. "Using the Balanced Scorecard as a Strategic Management System." Harvard Business Review 74, no. 1 (January–February 1996): 75–85. (Reprint #96107.)