Chapter | Knowledge Management Classic and Contemporary Works | 2001

Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development

by Dorothy A. Leonard

Keywords: Product Development; Product Design; Knowledge; Human Needs; Demand and Consumers;

Citation:

Leonard, Dorothy A. "Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development." Chap. 9 in Knowledge Management Classic and Contemporary Works, edited by Mark T. Maybury, Daryl Morey, and Bhavani M. Thuraisingham, 223–237. Boston: MIT Press, 2001.