Case | HBS Case Collection | December 1997

Making the Grade (A)

by Robert L. Simons


Focuses on the dilemma of a young professor at a graduate school of business. He must decide what final grade to give a student who has worked extremely hard, but he is constrained by the school's "forced curve" grading policy. Designed to explore the multiple purposes of performance measurement (motivation, evaluation, early warning) and the assumptions that underlie performance management systems.

Keywords: Design; Management Systems; Performance Evaluation; Motivation and Incentives; Education Industry;


Simons, Robert L. "Making the Grade (A)." Harvard Business School Case 198-083, December 1997.