Case | HBS Case Collection | February 2017

Hebrew SeniorLife: Disseminating Excellence in Elder Care and Housing

by Regina E. Herzlinger, Carin-Isabel Knoop and Olivia Hull


The CEO of Hebrew SeniorLife is contemplating how to scale his highly successful but asset-intensive continuing care retirement community for elders. Among the strategies he is considering is an expansion to China; virtual web-based care; providing continuing care in the home setting; and an expansionist model in the U.S. Hebrew SeniorLife is a mission-driven organization that is managed in a financially-prudent way. Those principles must guide his decision.

Keywords: continuing care; nursing home; rehabilitation; Assisted Living; elder care; entrepreneurial management; entrepreneurship; Health Care and Treatment; Entrepreneurship; Growth and Development Strategy; Health Industry; United States;


Herzlinger, Regina E., Carin-Isabel Knoop, and Olivia Hull. "Hebrew SeniorLife: Disseminating Excellence in Elder Care and Housing." Harvard Business School Case 317-038, February 2017.