Case | HBS Case Collection | January 2017

Paytm: Building a Payments Network

by Sunil Gupta, Das Narayandas and Rachna Tahilyani


In fall 2016, Vijay Shekhar Sharma, founder of Paytm, an Indian mobile payments and commerce platform received the coveted “Entrepreneur of the Year” award from the Economic Times, a leading Indian business newspaper. Despite the public honor and success, Sharma was not content. He had loftier plans: “I want to leave behind a legacy of building India’s first $100 billion company that can get replicated in the world.”

Keywords: mobile payments; ecommerce; mobile app; india; Entrepreneurship; Expansion; Service Operations; Mobile Technology; Service Industry; India;


Gupta, Sunil, Das Narayandas, and Rachna Tahilyani. "Paytm: Building a Payments Network." Harvard Business School Case 517-091, January 2017.