| HBS Case Collection
(Revised from original 1999 version)
Global Friction Among Information Infrastructures
Examines the conflicts in international communications that result from changing technologies and divergent country policies toward developing infrastructures. Examines a number of different national information infrastructures (NIIs). Points of friction, such as different approaches to creating competition and the question of regulating content on the Internet, are discussed. Considers existing options to resolve friction, including multilateral and bilateral efforts. A rewritten version of an earlier note.
Keywords: Conflict Management;
Cross-Cultural and Cross-Border Issues;