Case | HBS Case Collection | August 1995

Air Products and Chemicals, Inc.: IT Organization and Architecture Challenges

by Richard L. Nolan

Abstract

Presents the outcome of Air Products ICON decentralization projects. New issues are explored, including the challenges of having a decentralized MIS staff, global network, client/server architecture, new data center issues, outsourcing, a new highly strategic customer interface, object-oriented programming (OOPS), and the future of the MIS organization. A rewritten version of two earlier cases.

Keywords: Information Technology; Technology Networks; Software; Organizational Design; Problems and Challenges;

Citation:

Nolan, Richard L. "Air Products and Chemicals, Inc.: IT Organization and Architecture Challenges." Harvard Business School Case 196-017, August 1995.