Case | HBS Case Collection | February 1996

CIGNA Property and Casualty Reengineering (B)

by Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin


In 1993 CIGNA Property and Casualty embarked on a full transformation effort under a new leadership team headed by Gerry Isom. This case presents progress through September 1995.

Keywords: Transformation; Corporate Entrepreneurship; Human Resources; Leading Change; Organizational Design; Groups and Teams;


Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (B)." Harvard Business School Case 196-014, February 1996.