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• Dictionary Entry | Encyclopedia of Management Theory | 2013

  Managerial Decision Biases

  Ting Zhang and Max Bazerman

  Citation:

  Zhang, Ting, and Max Bazerman. "Managerial Decision Biases." In Encyclopedia of Management Theory. Volume 1 edited by Eric H. Kessler, 470–474. Thousand Oaks, CA: Sage Publications, 2013.

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• Book | 2013

  Judgment in Managerial Decision Making

  Max Bazerman and D. Moore

  Is your judgment influenced by personal biases? In situations requiring careful judgment, we're all influenced by our own biases to some extent. But, with Judgment in Managerial Decision Making, you can learn how to overcome those biases to make better managerial decisions. The text examines judgment in a variety of organizational contexts and provides practical strategies for changing your decision-making processes and improving these processes so that they become part of your permanent behavior. Throughout, you'll find numerous hands-on decision exercises and examples from the authors' extensive executive training experience that will help you enhance the quality of your managerial judgment. Past editions have been used in top universities, in business schools, and in public policy, psychology, and economics classes. In addition, the text has been widely recognized by practitioners in the world of behavioral finance.

  Keywords: Decision Choices and Conditions; Judgments; Management Practices and Processes; Management Skills; Managerial Roles; Performance Improvement; Prejudice and Bias;

  Citation:

  Bazerman, Max, and D. Moore. Judgment in Managerial Decision Making. 8th ed. John Wiley & Sons, 2013.

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• Working Paper | HBS Working Paper Series | 2012

  An Outside-Inside Evolution in Gender and Professional Work

  Lakshmi Ramarajan, Kathleen McGinn and Deborah Kolb

  We study the process by which a professional service firm reshaped its activities and beliefs over nearly two decades as it adapted to shifts in the social discourse regarding gender and work. Analyzing archival data from the firm over eighteen years and representations of gender and work from the business press over the corresponding two decades, we find that the firm internalized the broader social discourse through iterated cycles of analysis and action, punctuated by evolving beliefs about gender and work. Outside experts and shifting social understandings played pivotal roles in changing beliefs and activities inside the firm. We conclude with an internalization model depicting organizational adaptation to evolving social institutions.

  Keywords: gender; professional service firms; social institutions; organizational learning;

  Citation:

  Ramarajan, Lakshmi, Kathleen McGinn, and Deborah Kolb. "An Outside-Inside Evolution in Gender and Professional Work." Harvard Business School Working Paper, No. 13–051, November 2012.

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