Case | HBS Case Collection | August 1999


by David A. Thomas


A company supervisor listens to an employee, an African American woman, announce she is leaving the company and tries to understand the situation.

Keywords: Resignation and Termination; Retention; Race; Behavior; Diversity; Interpersonal Communication; Labor and Management Relations;


Thomas, David A. "Leaving." Harvard Business School Case 400-033, August 1999.