Case | HBS Case Collection | August 1999

Leaving

by David A. Thomas

Abstract

A company supervisor listens to an employee, an African American woman, announce she is leaving the company and tries to understand the situation.

Keywords: Resignation and Termination; Retention; Race Characteristics; Behavior; Diversity Characteristics; Interpersonal Communication; Labor and Management Relations;

Citation:

Thomas, David A. "Leaving." Harvard Business School Case 400-033, August 1999.