Article | Journal of Accounting & Economics | February 2011

Target Ratcheting and Effort Reduction

by J. Bouwens and Peter Kroos

Abstract

In this paper, we examine how retail store managers reduce their sales activity in response to target ratcheting. We find that managers with favorable sales performance in the first three quarters reduce their sales activity in the final quarter. We also document that managers who engage in sales reducing activities enhance their likelihood of meeting their next-year sales target, which is based on their current sales. That is, managers who reduce their sales activity in the final quarter are more likely to beat their next-year sales targets than managers who refrain from reducing their final-quarter sales.

Keywords: target-setting; ratchet effect; manipulating real economic activities; Goals and Objectives; Strategy; Performance Evaluation; Sales;

Citation:

Bouwens, J., and Peter Kroos. "Target Ratcheting and Effort Reduction." Journal of Accounting & Economics 51, nos. 1-2 (February 2011): 171–185.