Background Note | HBS Case Collection | October 2013

Multi-Sided Platforms: Foundations and Strategy

by Andrei Hagiu


This note offers an analysis of four fundamental strategic decisions and associated tradeoffs that set MSPs apart from other types of businesses (e.g. product firms) and that every MSP entrepreneur and investor should carefully consider. In the last section I also discuss an important boundary condition: when is the MSP business model dominated by related — but distinct — business models?

Keywords: Multi-Sided Platforms; Strategy; Technology; Technology Industry;


Hagiu, Andrei. "Multi-Sided Platforms: Foundations and Strategy." Harvard Business School Background Note 714-436, October 2013.